Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

As a Senior Business Development Manager, you will be responsible for developing new business across multiple sectors. You will be required to understand and uncover the client’s needs to ensure Trustpilot offer the best solution. Your goal will be to develop and close new businesses whilst providing a business service. You will have experience selling a solution and demonstrate a proven history of growth and over-achievement in previous roles. We are looking for a creative and motivated sales professional.

What you'll be doing:

• Generate new business opportunities with prospective clients by targeting all verticals in the UK market
• Take ownership of the full sales cycle from generating leads, demonstrating the product, pricing, negotiation and closing
• Maintain a high close rate on all leads provided by our sales development team
• Build a solid pipeline of relevant opportunities to deliver against sales targets and ensure KPIs are met
• Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers
• Run regular mentoring sessions with junior BDM's
• Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client
• Attend events to network and create leads, generating interest in the Trustpilot platform
• Work with our marketing team to identify leads gathered from webinars and events

Who you are:

• Ideally, you will have 5-8 years of experience in new business SaaS sales
• A desire to win and to become one of our future sales leaders
• Knowledge of the SaaS/e-commerce industry is essential
• Previous experience with over-achievement throughout your career
• Effective selling skills built on trust and reliability
• Proven ability to identify and develop new business
• Proven understanding of sales metrics and how to use them to build and plan for growth

What's in it for you:

• A hybrid work set up (3 days in our Central London office, 2 days WFH)
• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance 
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. 
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 260 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal-opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.