About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is based in Boston, MA. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. We call our offices Centers of Energy, because they serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team, and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

As a Business Value Consultant (BVC), you play a critical customer-facing role that drives significant growth by engaging in our most important customer and prospect conversations. You will gain invaluable experience consulting with clients and customers to identify and quantify the ROI these organizations generate from LogicMonitor’s best-in-class monitoring platform. You will be key to helping LM accelerate growth by developing a rich understanding of our products and working cross-functionally with our Sales (Enterprise Sales Reps and Sales Engineers), Customer Success, and Marketing teams to deliver this advisory offering. Make your mark educating our Sales teams on value selling and developing tools and templates to support that process.

Here's a closer look at the duties in this key role:

• Partner with Sales, Marketing, and enterprise customers to develop business cases and strategy presentations for executive audiences, supporting business value recommendations.
• Administer and evolve our Business Value platform (Ecosystems) to support our field sellers in opportunities of all sizes and industries (experience with Ecosystems is a plus).
• Engage with clients onsite and offsite to assess key pain points of their existing solution sets and internal processes
• Understand the client’s strategic business and technical infrastructure goals, and document how LogicMonitor’s solutions can address them.
• Evaluate baseline, and future, requirements of the client utilizing advanced financial, business, and technical analyses and tools (in conjunction with Sales teams)
• Develop an advanced understanding and credibility in the on-premise and cloud infrastructure monitoring space, emphasizing how LM differentiates itself from competitors and delivers both tangible and intangible value.
• Produce quantitative and qualitative in-depth and bespoke ROI models to create compelling presentations. Consult clients on the impact to business value that can be achieved with LM's solutions
• Work with the Sales Enablement team to educate the sales force on the tools, templates, and processes for engaging and working with the BVC
• Play an active role in the evolution of LM’s business value advisor team and process. We expect team members, whether individual contributors or leadership, to take a hands-on role in the continuous improvement of this best-in-class BVA (business value assessment) practice; specifically help the development of Value Selling and Realization processes, templates, and tools
• Work with Product Marketing and Customer Marketing to design a closed-loop business value cycle to follow through and validate value propositions and targets identified in the sales cycle

What You'll Need:

• Bachelor's Degree Required (engineering, business or finance degree preferred)
• 5+ years of experience required; experience in Business Value Consulting, Sales Operations, Consulting, or Big 4 Audit preferred
• Consultative personality to effectively facilitate interview sessions with a wide set of constituents
• High sales efficacy and ability to work well with customers/clients
• Ability to build Excel financial models and PowerPoint presentations geared for Executive and customer audiences
• Ability to learn modeling and presentation software quickly 
• Experience with Ecosystems software is a plus

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

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Anticipated Application Close Date: 08/05/2024

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. The base salary range displayed on the job posting reflects the minimum and maximum range for new hires. The actual base salary offered will be determined by work location and additional factors, including education, experience, interviews, job-related skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as a variable compensation plan, an equity program for all full time employees, 401K matching, and other rewards. For more information on our benefits, see our careers page.