The purpose of this role is to play a key role in the success of the DevOps projects and workstreams that support a wide range of in-house and external client systems. The ideal candidate will be a collaborative and proactive team player, a confident communicator that's equally comfortable in front of clients and our internal colleagues. Vitally you will have a passion for technology, innovation, and ever-evolving software design and development principles.

We’re looking for someone with extensive experience in building, operating, and maintaining Linux/Windows infrastructure, with a high degree of automation. 

You will: 

• Provide technical tools, test environments, processes, and development support to the client team
• Build and operate client production environments
• Participate in our evolution toward infrastructure as code
• Track usage and capacity plan for hardware and software on an annual basis
• Mentor junior team members in the construction of delivery systems using configuration management and horizontally scalable architectures
• Support incident response for developer tools systems
• Support incident response for client production systems
• Be able to work flexibly including outside of normal business hours

You have: 

• 5+ years of web platform administration or operational support experience
• Proven experience with Amazon Web Services cloud service
• Detailed experience with AWS services such as EC2, ECS, EKS, Cloudfront or API Gateway, or similar services on other platforms
• Wide experience managing and administering Linux and Windows systems
• Expertise in Unix shell scripting (Bash)
• Experience in HTML5, CSS3, JavaScript (ES6+)
• Experience with continuous integration tools (Jenkins, Jira, Confluence, Git)
• Solid knowledge of Common Internet Protocols [SMTP, HTTP / HTTPS, SSH, SMTP]
• Experience using Apache WWW and/or NGINX server and Tomcat
• Proficiency in Puppet/Ansible or other configuration management
• Proficiency in React, Vue.js, Gulp, Node, .Net, Java/Spring/Hibernate
• Proficiency in JSON based API’s, OAuth2/OpenID Connect
•  Strong knowledge in CMS like Drupal, Jahia, AEM, Sitecore

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End-of-year closure days (not deducted from vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx