Senior Instructional Designer
The Team:
You will be part of the Celonis Academy team which empowers Celonauts, Customers, Partners and Students to be successful with Celonis by creating and delivering impactful learning experiences. We manage the Celonis Academy training platform and develop Celonis’ online and instructor-led training. Specifically, you will join the Value Online Training Team which produces training on the best practices and methodologies Celonis uses to achieve success. This team also manages the learning needs of our global ecosystem which consists of the corporate and academic partners that Celonis collaborates with to bring our innovative technology to an even broader customer audience.
The Role:
As an Online Training Expert, you work with various subject matter experts to conceptualize, design, and create new online training content on a large variety of topics. You use innovative learning technologies to do so, offering highly interactive and engaging learning experiences.
Your content will primarily target Celonis’ customers and corporate partners. These are typically consultancies who collaborate with us to sell and implement the Celonis PlatformEMS and to develop innovative new solutions using our software. As part of the Value Training Team, your content will focus on the frameworks, techniques and strategies we deploy outside of the software itself to deliver value to our customers. Example topics include how to drive adoption within big corporations, develop governance structure such as Celonis Centres of Excellence and how to methodically identify and pursue value opportunities. With your training, our customers and partners will be able to scale process intelligence as fast as Celonis has grown!
More than 150,000 learners worldwide consume the content you create, predominantly Celonis customers and corporate partners but also academic partners and internal employees. Through the feedback channel with our learners, you will directly see the impact of your work.
The work you’ll do:
- Design, write and develop online engaging training content
- Design and manage training curricula for the value realization and adoption phases of our Value Journey
- Manage your content in our Learning Management System (LMS)
- Build and manage Celonis case studies
- Manage your own projects including collaboration with Subject Matter Experts (SMEs), the rest of the Academy team and other stakeholders
- Put the end-user/learner at the center of everything you do
The qualifications you need:
- At least 4 years of experience in the field of e-learning development, Instructional design or a related field
- Experience in storyboard scripting and working with authoring tools (e.g., Articulate) and learning management systems (e.g., Absorb LMS)
- Strong communication and writing skills in English
- An interest in big data and the game-changing business capabilities it offers
- Creative flair and a curiosity for new and innovative ways of doing things
- A talent and passion for breaking down and conveying complex topics in an intelligible way for different target audiences
- An enthusiasm for new challenges and thinking out of the box
- A proactive and ownership-first mindset
What Celonis can offer you:
- The unique opportunity to work within a new category of technology, Execution Management
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
- Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us
Since 2011, Celonis has helped thousands of the world’s largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it. Celonis is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
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