About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are seeking a Senior Instructional Designer to craft, develop, and update the curricula and training programs for our Customer Service team. You'll conduct needs assessments, select appropriate instructional frameworks, and create engaging instructional materials.

You will collaborate with subject matter experts to refine training materials and enhance instructional content. You're also tasked with managing content curation and educating experts on content creation and distribution.

As the Sr Instructional Designer you will report to the Senior Director, Knowledge Management.

A day in the life of our Sr Instructional Designer:

• Collaborate with leadership team and business subject matter experts to design engaging learning that enhances performance
• Partner with the business to create clear learning objectives to support our goals
• Develop high-quality learning content to meet the needs of the supported audience
• Conduct reviews of training materials to ensure learning objectives are met
• Provide enhancements and revisions to existing materials based on Partner feedback
• Maintain current knowledge of latest industry tools
• Collaborate with partners to create quality training deliverables
• Facilitate in in-person or virtual meetings to support learning projects
• Maintain accurate status of projects, milestones, and tasks in the team project tracking tool
• Facilitate in-person or virtual “train the trainer” sessions
• Diagnose and escalate risks to design projects to appropriate L&D leaders and partners

About You

We get excited about candidates, like you, because...

• 5 years of hands-on experience in Instructional Design
• Bachelor's degree in Instructional Design, Adult Learning, or equivalent experience
• You have deep experience developing learning programs across multiple delivery mediums, including in-person training, remote synchronous training, and online modules
• Experience in writing, editing, and proofreading educational content.
• Deep understanding of adult learning theory and application

 

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-remote

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$96,275—$120,344 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.