Senior Manager, Solutions Consulting
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
A Senior Manager, Solutions Consulting you are responsible for the technical sales activity within Northern Europe (UK&I, Benelux, Nordics) and Middle East. You will work closely with the regional vice president to execute the sales strategy of that region. All Solutions Consultants in that region will report directly to you. As the Senior Manager, Solutions Consulting you will act as a “player/coach” who performs the duties of a Senior Solutions Consultant in addition to taking on the management duties of the team. In addition to product demonstrations, delivering technical proof of concepts and the like, the Senior Manager is responsible for SC resource allocation on accounts, as well as mentorship and coaching to your direct reports.
What you'll be doing:
- Lead efforts to ensure the delivery of all technical resources into the sales campaigns.
- Partner with Regional Sales VP to achieve sales quota.
- Assist in the production of RFPs and other proposals to clients.
- Propose technical and creative business solutions in support of sales activities.
- Design and deliver high quality technical Proof of Concepts for prospective customers.
- Present technical and business aspects of proposed solutions to a C-Level audience.
- Assist with the radiation strategy within the target accounts by building customer relationships.
- Work with colleagues across the organization to receive the support needed to accomplish the technical goals.
- Mentor and train direct reports.
- Allocate SC and Sr SC resources to accounts within the region.
Required Skills & Experience:
- Strong experience in your career as a successful Solutions Consultant / Pre-Sales professional within the Enterprise Software space.
- Proven people management skills at both the very senior and associate level with the ability to motivate and inspire a growing team.
- Able to thrive in a unique culture where thinking outside of the box is required daily and creative input is necessary to solve business problems.
- Technical depth to respond to all functional and technical elements of RFIs/RFPs.
- Proven success conveying customer requirements to Product Management teams.
- Experience in production environments (application servers, web servers, databases).
- Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design.
- Willing to travel to client locations throughout the assigned region when needed.
- Familiar with Application Servers/Tools/Framework.
- Bachelor’s degree in Engineering, Math, Business Management, Computer Science or similar
Tools and Resource
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]
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