Babbel is the top-selling language learning platform globally. We are driven by our purpose of creating mutual understanding through language. Through the Babbel app, Babbel Live classes, Babbel podcasts, and Babbel for Business products, we provide learners with the most effective solutions, enabling them to communicate in real-life scenarios with real people.

The Babbel team is as diverse as our content. With headquarters in Berlin, Germany and our US office in New York, we're a team of 1,000+ people from over 80 different nationalities. 

For more information about Babbel and our language learning solutions, please visit www.babbel.com or download our app from the App Store or Play Store.

We are looking for a Senior Product Analyst for our B2B Team in the heart of buzzing Berlin!

As Senior Product Analyst at Babbel your mission is to champion the success of our SME and enterprise customers along with their learners by making product performance measurable and actionable for decision-making. You'll hold a central position in shaping our future direction by empowering both our internal teams and customers with data-driven insights. You'll be instrumental in crafting a forward-looking vision for leveraging predictive analytics, machine learning, and AI technologies to drive learner progress and demonstrate the tangible ROI of our language learning programs to our customers.

You will:

• Develop in-depth understanding of B2B learner and customer behavior in our language learning offerings and in our customer-facing portal to uncover growth levers
• Define a cohesive conceptual framework to identify gaps and opportunities in our overall reporting tailored to the B2B team and based on the overall business model and strategy
• Contribute to product and business decisions with insights and input for business cases and foster a data-driven mindset by becoming a reliable and responsive subject matter expert across our wider B2B team
• Work closely with cross-functional roles such as product, UX research, engineering, and go-to-market teams to drive the strategy for our big value drivers, e.g. demonstrating ROI for language learning programs, and create a vision of how we can leverage innovative methods to forecast and drive learner progress
• Support with data segmentation to inform automation- and personalisation opportunities through the customer- and learner journey

You have:

• 5+ years experience working in product analytics, data analytics or data science with previous experience in B2B/SaaS environments and customer-facing data products
• The ability to partner effectively with stakeholders with diverse backgrounds such as go-to-market- and product teams to explain complex concepts
• Worked in dynamic cross-functional teams, where you have successfully set up processes proactively to enable data-driven decision making and to maximize  your impact on delivering business value
• Experience working with a modern cloud-based data-stack such as AWS Athena, Snowflake or Databricks and in collaborating with data engineers and other distributed data roles in complex environments
• High proficiency in SQL and Python as well as its relevant libraries for analytics
• Mastered data visualization, having worked with tools like Tableau, Amplitude, or AWS QuickSight and you are able to tell a story with visually appealing dashboards for technical and non-technical audiences
• Expertise in utilizing statistical models to analyze large datasets, forecast trends and predict behavior

Nice to have:

• Knowledge of ETL pipelines, data ops and related tools like Airflow and AWS Glue is a plus

Some perks of becoming a Babbelonian:

• Enjoy 30 vacation days and the chance to take a 3-month Sabbatical. Plus family and life situation counseling.
• Decide how, when and from where you want to work with our flexible working hours and remote friendly options as Jobbatical (up to 3 months inside the EU) or work from our fully equipped office with nap, faith and family rooms. 
• Learn and grow with the internal learning opportunities, and use a yearly learning & development budget for external training. Learn languages with Babbel for free with your full access to Babbel & Babbel Live classes.
• Take advantage of your mobility benefits options and a discounted Urban Sports Club membership. 
• Be part of our employee communities (such as Femgineers, DE&I Ambassadors and LGBTQIA groups), attend cultural and regular social events. 

Diversity at Babbel

As part of our ongoing journey towards building a diverse, equitable and inclusive company, we welcome everyone to apply, especially those individuals who are underrepresented in tech. We are a learning company, inside and out, and we encourage you to apply even if you do not fit all the technical requirements - all candidates are assessed based on skills, qualifications and on our business needs. Please state your pronouns in your application, and let us know if you’d like to be addressed by a name other than the one appearing on your official documents. If you have a disability or special need, feel welcome to inform us, so that we can provide you with the proper assistance in the application process.

Sounds good? We are already looking forward to hearing from you! Check out also our jobs page, our blog andour techblogto get an impression about #lifeatbabbel!