Senior Product Manager - Cloud Telephony System (m/f/d)
Deine Aufgaben
As part of NFON's efforts to become a leading player in voice-centric business communication, we are reorganizing our APIs and integrations. The goal is to provide our partners and end users with a state-of-the-art ecosystem of APIs and integrations that will enable them to automate, configure and control NFON products.
- The role of the Senior product manager Cloud Telephony System is to develop the product vision and break it down into actionable artifacts that deliver immediate value to the customer, making the vision a reality.
- Your task is to further improve and modernize an established product that excels in its user experience. i.e. is easy and productive to use and provides real added value for the target audience in their day to day business.
- As the commercially responsible person in product management, you coordinate closely with stakeholders in the company. Especially with the contact persons in R&D you act at eye level and develop a product vision together with them and implement it in an agile mindset.
- You involve your fellow product managers, sales, support, marketing, partners and other stakeholders in your considerations in order to successfully establish the most excellent product on the market.
- In this endeavor, you take care to incorporate feedback from consumers and partners into the further development of the product.
- Therefore, you also take into account accompanying aspects such as the generation of meaningful usage data and the structured and targeted analysis of the same and develop meaningful KPIs for this purpose.
Qualification and Experience
- Bachelor’s degree or equivalent experience required
- Significant experience in a similar role
- Strong technical background, preferably in telecommunications space
- Signification experience in VoIP, PBX technologies is a plus
- Strong grasp of product management in the software industry
- Experience of agile/lean product management principles
- Passion for technology including Cloud, Mobile and Analytics in B2B
- A prior history of working well with internal and external stakeholders including executives, peers, customers, and partners
- A unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality
- Business fluent English skills, German very welcome, any other additional Language is a plus
- Listening, probing and interpreting needs of various stakeholders; stakeholder management
- Combining discipline, entrepreneurship, collaboration and deep knowledge of the product and market
- Must know all product management related skills (use story building, personas, rough sketching, driving the execution, requirement management, product testing and verification)
- Agile methodology practices. Product Road-mapping and roadmap management and tools
- Defining the product feature KPIs, measure engagement and feature success rate
- Presenting product to an audience, in meetings, to stakeholders and 1-1
- Multi-touch communication (From QA to analysts to the sr. management to customers)
- Ability to work in a multi-cultural, international environment
- Creativity and believing in the art of the possible, balanced with the discipline to execute in a matrix organization
- Unbefristete Festanstellung mit der Möglichkeit zur flexiblen Zeiteinteilung
- Ein motiviertes, verteiltes und agiles Team mit flachen Hierarchien
- Förderung von Weiterbildung/en, inklusive Sprachkursen
- Starte remote oder in einem unserer Büros in Mainz, Berlin oder München
- Moderne Büros mit Parkplatzmöglichkeiten im Haus
- Ruhige und großzügige Arbeitsplätze mit moderner Ausstattung und herzlichen Kolleg*innen
- Internationale Arbeitsatmosphäre in einem stetig wachsenden Unternehmen mit einer offenen Kultur und einer konstruktiven Kommunikation
- Betriebliche Altersvorsorge
- EdenRed Karte und exklusive Angebote und Gutscheincodes innerhalb der Corporate Benefits App
- Den freien Kaffee und Obstkorb haben wir selbstverständlich auch