🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

About the Investments Team:

Investments is one of Monzo’s most recent product launches, with a huge opportunity to get more people investing for the first time. Our mission is to help customers make their money work harder by finding investments that are right for them. We want to empower new and early investors to make smarter financial decisions and start investing confidently through transparency, simplicity, and easy access. We do this by providing a delightful product experience, with access to education, tools, and a range of investment options to suit individuals needs and goals. 

We are a small and nimble multi-disciplinary team, led by data and customer research, with a real sense of ownership. Your focus will be to: 

• Scale our Investments product to millions of users
• Reduce barriers for first time investors and make investing more accessible 

• Integrate Investments into other Monzo products and features 

You’ll lead a multi-disciplinary team to set big, ambitious goals, and have the opportunity to shape how Monzo delivers its Investments product to millions of users from the ground up. You’ll operate with autonomy and have a massive impact on our customers’ lives and Monzo’s success.

What you’ll be working on 

• Leading a cross-functional team to develop and deliver a product strategy for the next phase of growth for our investment products, including building a deep understanding of customer needs and market opportunities, and defining how we’ll differentiate ourselves
• Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, finance, marketing, compliance, legal, regulatory affairs 
• Balance work to create long-term growth, and work to hit short-term growth targets

Your day-to-day   

• Understanding key customer pain points and problems, ensuring the team has clear goals and objectives, and enabling the team to make decisions quickly.
• Helping define and construct a long term product strategy for our Investment products.
• Identifying and deeply understanding customers needs to build products that solve real problems. 
• Instilling a test and learn mentality across your team and the broader product organisation and using data to prioritise and measure impact. 
• Working closely with data, design, research, marketing and engineering to support and inspire your team.

You should apply if: 

• You have experience working on a consumer-facing financial technology product in a in a fast growing company
• You’ve got extensive experience of shipping successful, customer-centric digital products in a fast growing company
• You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way
• You have the urge and resilience to challenge the status quo and make things better
• You can systematically break down and then solve complex problems (for customers and the business)
• You’re comfortable with numbers, can ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work 
• You hone in on the highest leverage thing to work on, both for the product and your own time
• You make good decisions in complex situations where there’s often no “right answer”  
• You’re full of novel ideas and creative solutions, and able to tease them out of others too
• You’re able to motivate, energise and inspire people towards a common goal
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
• You’re able to quickly build trust and manage disagreement
• You’re excited by the ambition of what we’re doing at Monzo and personal finance in general
• You’re a fast learner, humble and curious, and enjoy developing yourself and others

The interview process:

Our interview process involves 4 main stages: 

• Recruiter call 
• Initial call with hiring manager
• Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview 
• Final chat with a senior leader at Monzo

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

What’s in it for you:

💰 £95,000 to £120,000 ➕ plus stock options & benefits 

✈️ We can help you relocate to the UK

✅ We can sponsor visas 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

The closing date for this job advert will be on the 17th May so please be sure to apply as soon as possible if you're interested 🙏 #LI-RP1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.