🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London or Remote (UK) | 💰£85,000 - £100,000 + Benefits | Caregiver Leave - 12 month fixed term contractWhy Monzo?We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

Hear from our team about what it's like working at Monzo ✨The RoleWe’re looking for a Senior Product Marketing Manager to join our team and help us build one of the best, most innovative banks in the world. This entails defining our product propositions and go-to-market strategies for our core products and services, primarily including user growth, product security and financial crime. 

You’ll act as the voice of both the market to help us meet our users needs and achieve our business objective through targeted, measurable, and exciting campaigns across a range of channels. 

You’ll be a key partner to Marketing and Product as we listen to our customer needs, understand the competitive landscape and build things that help people manage their financial lives.

Responsibilities:

GTM Strategy: Develop top launches for Monzo customers and align to business objectives to reach new customers. Lead the development and execution of innovative go-to-market plans for new features and offerings that drive adoption of Monzo as a bank. 

Champion for the customer: Partner with Product & Design on product discovery work for product solutions. Champion our audiences, both existing and potential - owning our view of the total addressable market for your products with a deep understanding of their needs.

Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. Craft (and coach others to craft) impactful messaging frameworks that resonate with our target audiences.

Player/Coach Work. Act as both a hands-on contributor, driving several marketing initiatives solo, as well as a leader capable of coaching, guiding and mentoring other strong product marketers. 

Market Insights: Develop a point of view on market trends, customer behaviours, and competitive changes that impact our Products. Drive in-depth market research alongside our User Research team.

Growth/Lifecycle Campaigns: Work in partnership with Product and CRM to drive user growth and engagement. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty.

Cross-functional Partnership: Be comfortable and work well with a broad range of people at every level of the business from senior leadership to individual contributors.

You should apply if you have:

You’re experienced in product marketing for B2C products, working with a complex ecosystem of products

A strong understanding of campaign metrics, and channel mix from CRM to Paid marketing, that shape typical GTM tactics.

A track record of working closely with product leadership and helping to shape go-to-market strategy from the early stages of product building

An eye for great positioning, and the ability to clearly and constructively critique a creative approach.

You’re happy with a combination of getting your hands dirty and taking ownership of your area

Excited to work at a fast-paced, award-winning, quickly growing company

The Interview Process:

Our interview process involves four main stages: 

Recruiter Call (30 min)

Initial Call (30 min)

Role Specific & Case Study Discussion (45 minutes) 

2x final interviews via Google Meet (x2 45 minutes)

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you 

do have any specific questions before this please contact us on business-hiring@monzo.com. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

What’s in it for you:

💰 £85,000 - £100,000 ➕stock options 

📍 This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working) or fully remote within the UK

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊