Senior QA Analyst - Customer Success (x/f/m)

Vollzeit
Nantes, France
vor 10 Monate

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! 

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, engineering, design, and business teams.

What you’ll do

We are looking for aSenior QA Analyst to join the Customer Success team in our Business Performance domain. 

As a Senior QA Analyst your mission will be to work on Doctolib's growth. You will be working in a feature team developing great user experience, referral programs, try-out sessions and clear value propositions.

  • Becoming a subject matter expert in the scope of your feature team
  • Be the user champion and ensure the best experience for our users by challenging product specifications 
  • Improving our approach regarding accessibility to ensure inclusivity for all users will be a key aspect of your role
  • Defining test strategy during project planning and development in relation with product managers and engineers
  • Ensuring the test suite remains effective and efficient through time 
  • Ensuring that the feature team has a common understanding of how to guarantee highest standards of quality
  • Collect and report on testing metrics and defects, and collaborate with developers and PMs to prioritize their resolutionTake the lead on initiatives to reduce bug injection and facilitate defect investigations (exploratory testing, dialogue with tech support teams,...)
Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

  • You possess experience in a QA role with a system at scale in a distributed app environment.
  • You are proactive, involved, curious, and collaborative.
  • You also have a strong sense of ownership on what you build and you have a bias for action.

Now, it would be fantastic if you: 

  • Have a strong understanding of software QA methodologies, testing tools, and processes.
  • Have proficiency in automated testing tools and frameworks (e.g., Selenium, Detox)
  • Are comfortable understanding and working with source code
  • Have experience in a hyper-growth environment or large organization.
  • Have effective communication and collaboration skills in English.
What we offer
  • A stock-option program for each Doctoliber
  • A competitive health insurance paid 100% by the company
  • A dedicated onboarding program - the Doctolib Academy
  • Mental health and wellbeing offer in partnership with moka.care
  • The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
  • A subsidy from the work council to refund part of the membership to a sport club or a creative class
  • Subsidy for lunch and various food offers in our offices
  • A flexible workplace policy offering both hybrid and office-based mode 
  • Flexibility days allowing to work in EU countries and the UK 10 days per year 
The interview process 
  • Recruiter Interview
  • Feature Building Interview 
  • System Design Interview
  • Behavioral Interview
  • Offer!

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

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If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.