Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Fastly are expanding, and we are looking to hire our first Senior Security Technical Account Manager in ANZ, to support some of our largest customers across the ANZ Region. 

As a Senior Security TAM at Fastly, your mission will be to foster strong, trust-based relationships with our clients, ensuring they can confidently navigate the security landscape with Fastly by their side. You will be their advocate within Fastly, collaborating with cross-functional teams to drive continuous improvement in our products and services based on real-world feedback and requirements.

• Own the Technical Relationship: Be a trusted technical advisor, ensuring that clients feel supported and valued at every turn
• Drive Security Success: Work closely with clients to understand their security landscape, challenges, and objectives. Your goal will be to ensure that Fastly’s solutions are perfectly aligned with their security strategy, providing clear, actionable advice on how to enhance their security posture
• Strategic Project Management: Manage and oversee the successful delivery of Fastly's security projects within your assigned accounts. This involves coordinating with internal teams, managing timelines, and ensuring that all project milestones are met with the highest standards of quality
• Educate and Train: Empower customers by providing comprehensive training and resources on Fastly’s security products, ensuring they have the knowledge and skills needed to utilize our solutions to their full potential

We understand that talent comes in many forms and that the journey to becoming a Senior Security TAM can vary greatly. The following list highlights the skills and experiences we value, but we encourage applicants who bring a diverse set of expertise and perspectives. If you have a passion for cybersecurity and a commitment to excellence, we want to hear from you, even if you don't meet every single requirement listed below.

• Cybersecurity Expertise: Solid background in cybersecurity, especially Web Application Security, with knowledge of the CVE program, DDoS mitigation techniques, and effective cybersecurity incident management
• Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks, Unix/Linux or Windows systems administration
• Scripting ability with any of the following: Python, Java, Go, PHP, Unix/Linux Shell, C#, or other common Web languages
• Understanding of HTTP and API security best practices
• Excellent Communication Skills and Customer-Centric Focus: including the ability to articulate complex technical concepts in simple terms to a diverse range of stakeholders and to effectively manage stakeholder expectations. The ideal candidate will excel in building strong, trust-based relationships with customers, demonstrating empathy and a deep understanding of their needs

Work Hours: 

• This position will require you to be available during core business hours. 

This position is a remote role and open to candidates residing in the following locations only to ensure proximity to the teams and customers you will work with. 

• Melbourne, Australia

This position may require travel as required by your role or requested by your manager.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.