Senior Solution Engineer (m/f/d) – Austin, TX
RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We've raised more than $50 million from the world's best VCs, such as Sequoia Capital and Lightspeed, as well as the founders of UiPath, Helsing, Pitch, and other companies to fulfill our mission.
Your Mission:We are looking for a passionate Senior Solution Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites throughout the United States. You will play a critical part in scaling our solutions and providing technical leadership and support.Your Responsibilities:
Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations.
Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo’s robotic automation systems at customer sites, ensuring seamless integration with existing production environments.
Project Leadership: Plan, coordinate, and document customer projects from initial scoping through to successful commissioning, delivering robust and reliable solutions.
Customer-Centric Approach: Deeply understand and articulate customer needs, translating complex requirements into straightforward, effective automation solutions.
Technical Support and Training: Provide comprehensive on-site support and training, assist in troubleshooting, and ensure customer satisfaction through responsive and effective service.
Documentation: Develop detailed technical documentation, user manuals, and operational guides to support customer understanding and effective use of our systems.
Innovation and Feedback: Collaborate closely with RobCo’s hardware and software teams by providing insightful feedback, contributing to the continuous improvement of our technology.
Bachelor's degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, Robotics, or related technical field.
Significant experience in deploying and commissioning automation systems or complex technical products.
Proven ability to manage projects independently and maintain high levels of customer satisfaction.
Strong problem-solving skills, proactive attitude, and ability to work collaboratively across internal teams and customers.
Structured, clear communicator with strong documentation skills.
Flexibility and willingness to travel regularly within the United States.
Fluent in English; additional language skills (e.g., German or Spanish) advantageous but not required.
Contribute to groundbreaking technology in modular robotics.
- Work independently within a collaborative startup environment that values innovation, direct feedback, and rapid growth.
- Participate in team-building events and professional development activities.
Opportunity to significantly impact the future direction of automation technology in North America.