LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are looking for an experienced Systems Engineer to help build out, maintain, and troubleshoot our infrastructure. Your main responsibilities will include Design and Plan On-prem infrastructure migration to one of our cloud solution environments, and manage day to day workloads.

You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a strong background in IT Systems and infrastructure.

You will report to the Director IT

• Participate in the design of information and operational support systems.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability
• Recommend process and architecture improvements, Stay current with new technology options and vendor products, evaluating which ones would be a good fit for us
• Maintain infrastructure security, backup, and redundancy strategies

• 7+ years of working experience in installing, configuring and troubleshooting Windows /Linux based environments.
• 6+ years experience designing, managing and maintain Active directory, DNS, GPO, PKI Infrastructure.   
• Solid Cloud experience, preferably in AWS
• Experience with virtualization and containerization (e.g., VMware,VRA)
• Experience with monitoring systems (e.g.,Solarwinds)
• Experience with automation software (e.g., Jenkins, Docker, Terraform)
• Must Have Solid scripting skills (e.g., shell scripts, Python, Powershell)
• Solid networking knowledge (OSI network layers, TCP/IP)
• Proven working knowledge with Different Saas APIs 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer
• #LI-Remote

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.