About the company:

Seeing Machines is a cutting-edge technology company specialising in computer vision and machine learning solutions for the automotive, aviation, and industrial sectors. Our mission is to improve safety, productivity, and efficiency by developing advanced computer vision technology and artificial intelligence systems.

About the opportunity:

Are you a talented and experienced Technical Support Engineer looking for an exciting opportunity to effect change in a dynamic and innovative organisation? We're searching for a skilled Technical Support Engineer to join our team and play an important role in the delivery of professional and efficient support to Seeing Machines on site and cloud infrastructure. Key to this position will be the execution of Systems integration, assisting in the designing of applications and forms, while working on new or enhanced services.

Key responsibilities of the role include:

• Support to staff in all locations globally
• Provide coaching and guidance to employees in the use of Information Systems
• Provide assistance in Information Systems projects including service design, development, testing and delivery activities.
• Produce Information Systems services related analytic reports and develop associated briefings.

About you:

We value the breadth and depth of experience that our people bring to their work. We are seeking people with a good mix of technical competency and personal capability, including the ability to work effectively in a team and respond cooperatively to the requirements of other company members. Combined with excellent interpersonal skills, you will display a positive attitude and enthusiasm for continuous improvement with the ability to champion ideas and achieve consensus within a team.

It is expected that you will have:

• A degree in Engineering, Computer Science or related discipline or a Diploma of Information Technology (similar).
• Excellent understanding of Microsoft Office, SharePoint, Teams, Google Workspace, Slack and Atlassian Jira and Confluence.
• Good understanding of ITIL practices as knowledge of Microsoft Active Directory, Azure AD and a demonstrated history using Linux.
• Your strong interpersonal skills will compliment your ability to operate and plan in a rapidly changing environment.

On offer is the chance to join a fast moving tech company with strong internal career opportunities including mentoring teams and technical engineering projects to work on. With a vibrant and inclusive culture, this is an opportunity not to be missed.

How to apply:

To apply, please include an updated resume and a cover letter outlining your interest in the role and how you could make a difference at Seeing Machines.

About Seeing Machines:

We are a global company founded in 2000 and headquartered in Australia, and an industry leader in vision-based monitoring technology that enable machines to see, understand and assist people.

Seeing Machines develops Driver and Operator Monitoring System (DMS) technology to enhance safety for Automotive, Commercial Fleet, Off-road and Aviation.

Seeing Machines' technology portfolio of AI algorithms, embedded processing and optics, power products that need to deliver reliable understanding of vehicle operators, in real-time.

The technology spans the critical measurement of where a driver or operator is looking, through to the classification of their cognitive state as it applies to accident risk. Reliable "driver state" measurement is the end-goal of DMS technology.

Seeing Machines has offices in Australia, USA, Europe and Asia, and supplies technology solutions and services to world-leading brands in each market vertical.

Why Seeing Machines:

• Work with inspiring people - we are proud to have a team of experts in their field, we invent, innovate, and collaborate
• Work flexibly - we encourage our people to manage their work and personal lives to achieve a balanced outcome
• With offices spanning the world, Seeing Machines serves a growing market in the UK, Europe, Africa, North America, Latin America, and Asia Pacific
• We are social with staff events held throughout the year, from BBQs, morning teas, to special events and other celebrations
• We are focused on employee support- we understand the importance of our collective wellbeing! You will have access to our Employee Assistance Program any time you require it
• Access to global benefits and reward platform - offering discounts across large range of retailers
• We are lucky enough to have fresh fruit supplied daily.

For more information, visit: http://www.seeingmachines.com

Seeing Machines acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.