We're Celonis, the global leader in process mining technology, and we’ve delivered enormous value to the world’s largest and most esteemed companies.  To continue to help organizations uncover hidden business value opportunities, reduce carbon emissions, and radically improve customer service, we need you to join us. 

The Team:

You will be part of the Celonis Academy team which empowers people to be successful with Celonis by delivering impactful learning experiences. We manage the Celonis Academy training platform and develop Celonis’ online and instructor-led training.

Specifically, you will join the Instructor-led Training Team responsible for direct interactions with our stakeholders in strategically developing enablement journeys and delivering training. The instructors are subject matter experts who have practical experience in using Celonis Process Mining in a variety of industries and use cases. They are responsible for delivering course content, answering questions, and providing feedback and support to learners. These sessions typically include lectures, demonstrations, hands-on exercises, and group discussions and are delivered by a global team of instructors.

The Role:

As a Senior Training Specialist, you’ll become an expert in our innovative Process Mining Technology and delivery methodology, giving hands-on training to our partners and customers across Europe. In addition, you will be part of the team covering our Celonis Masterclass, an advanced training offering for our partner organizations with a global audience. To further improve our training approach, you’ll engage in quality assurance programs and measure the success/impact of our training. Subsequently, you’ll come up with creative and innovative training methods and apply your key learnings to enhance the training program. On top of that, you’ll coordinate training in close collaboration with internal stakeholders and create inspiring training materials for our learners. In doing this, you are constantly in touch with colleagues across departments to deliver training targeted to the specific needs of customers to stay at the cutting edge of Celonis.

As an ideal candidate, you will have experience in technical training, excellent communication skills, and be fluent in English. Any additional languages are a plus. You will work closely with our existing global team to ensure a smooth transition and adherence to our established standards of excellence.

The work you’ll do:

• Coordinate and hold Live & virtual Enablement Workshops 
• Develop and deliver customized Enablement Journeys
• Consult partners and customers on how to use the Celonis Platform to generate value for their and their client organizations.
• Develop new Enablement Approaches
• Foster relationships with key accounts around their enablement needs

The qualifications you need:

• Fluent in English, additional knowledge of other languages is a plus
• Successfully completed your studies in Information-oriented Business Administration/Economics, Business Informatics, Business Education, Mathematics, or a comparable degree program
• Gained hands-on experience in creating and delivering training for different stakeholders
• A passion for learning and knowledge transfer and are highly interested in Big Data and Data Analytics
• Strong communication skills and enjoy interacting with various stakeholders
• Think analytically, work in a structured manner, and quickly comprehend new topics and interrelationships
• Search for a job to think outside the box and continuously broaden your knowledge while having a steep learning curve
• Enjoy evaluating complex data and working with complicated processes
• Willingness to travel (<30%)

What Celonis can offer you:

• The unique opportunity to work within a new category of technology, Process Intelligence
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
• Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, Asians@Celonis, Latinx@Celonis, Veterans@Celonis and more
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, Earth Is Our Future

About Us

Since 2011, Celonis has helped thousands of the world’s largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it. Celonis is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices