We’re looking for a Senior UI Designer to join us as we accelerate and evolve the foundations of our product’s experience. In this role, you’ll  design and deliver compelling and memorable user experiences that truly empower our customers on social. This connects directly to the evolution of our Design System and sits at the heart of fusing human behavior with our product’s core values and outcomes. As part of the product design team, you’ll be working on some of our most challenging and high-impact UI problems. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s London office, you will report to the Director, Product Design & User Experience.

WHAT YOU’LL DO:

• Design and deliver a range of digital assets including early concepts, high-fidelity designs, prototypes and production assets with defined objectives and strategies for the Hootsuite product ecosystem; ensure designs are on brand and aligned with Hootsuite’s values and Guiding Principles.
• Inform, contribute to, and extend our product’s Design System.
• Be responsible for all design components of a project from initial ideation and refinement through to final objectives and deliverables.
• Present to, and defend your design decisions utilizing data, alignment to strategic roadmap and department OKRs to a variety of internal and external audiences and stakeholders.
• Develop, maintain, and extend a deep understanding of the Hootsuite product experience, business objectives, customers, and competition by conducting or participating in relevant user research, competitive analysis, and other design thinking activities. 
• Build a close, collaborative, and influential relationship with your agile squad and colleagues in roles across Design, Product, Engineering and Marketing to define and deliver a product experience that our users love and want to come back to.
• Be a vocal and passionate force for change as we continuously experiment and  improve our product experience. 
• Other related duties as assigned.

WHAT YOU’LL NEED:

• Post secondary degree or diploma in Digital Media or Design
• Significant relevant experience as a UI Designer in SaaS product delivery A strong portfolio comprised of projects which demonstrate strategic, creative, and user centered design solutions to complex problems
• Ability to participate in and interpret insights from a wide range of appropriate UI design activities for complex problems such as: user research, workshops, strategy and vision development, concept design, detailed design, and prototyping. 
• Expert-level knowledge of Figma Working knowledge of HTML and CSS, JS a plus.
• Experience advocating for scalable, research-backed design frameworks, architecture, and solutions. Ability to influence user-centered design principles, concepts, and practices at the team level with input to other portfolios and advocate for change when strategy or solution isn't of high value.
• Ability to provide technical oversight and mentorship to other Designers to improve outcomes for the team.
• Identify opportunities for process and operational improvements and advocating for necessary changes
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities 
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.