About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is based in San Francisco, CA. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space – and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a Site Reliability Engineer. 

LogicMonitor is looking for a talented and experienced Site Reliability Engineer to maintain operational uptime of all mission critical systems. Make your mark by facilitating and automating operational tasks while also looking for ways to streamline and improve them. You will be instrumental in working with developers in order to provide feedback to make the the product function better within the LM infrastructure. This role presents an amazing opportunity to develop SRE skills to become an invaluable member of the core LM Operations team.

Here's a closer look at this key role:

• Maintain uptime of LogicMonitor's SaaS based service and drive technical/process enhancements to improve uptime
• Design and deploy new infrastructures and integrations
• Ensure security of the production environment
• Write code to automate various aspects of infrastructure maintenance and and deployments
• Support development and work closely with developers to drive operational and architecture/design changes
• Own, manage, and execute large and technically complex projects across teams
• Act as a strategic resource for the company with the ability to develop and deliver technical presentations for other departments, customers, and conferences
• Mentoring of more junior team members
• Lead by example in providing good documentation and thorough runbooks

• 3+ years experience working in a linux engineering role, preferably in SaaS-based company
• Solid understanding of linux system administration in distributed environments
• Experience with configuration management tools such as Chef, Puppet, or Ansible
• Experience with virtualization and container technologies (Docker, Kubernetes, etc.)
• Programing/scripting experience (python/shell/go).
• Knowledge of security as related to linux systems, applications, and networking.
• High level understanding of networking technologies (routing, switching, firewalls, iptables, etc)
• Able to work without close supervision and self-direct projects.

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 03/04/2024

#LI-TD1 #BI-Hybrid #LI-Hybrid

LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards.