SMB Intern (Chinese Speaker) ( They, She, He)

Vollzeit
Milan, Metropolitan City of Milan, Italy
vor 4 Tage

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

As part of the Long Tail Account Management team, you will learn how to manage partners on our Glovo platform. This internship will provide you with valuable exposure to account management, working alongside experienced professionals in a dynamic cross-functional team.

THE JOURNEY

  • Assist in managing relationships with partners from small-medium local businesses
  • Learn to analyze partner performance and provide support to optimize their presence on the platform
  • Support the team in helping partners achieve monthly goals through investments in ads and promotions
  • Contribute to strategies and processes that enhance portfolio management
  • Gain hands-on experience in handling account requests as part of the team.

WHAT YOU WILL BRING TO THE RIDE

  • University student or recent graduate with interest in account management, business, or related fields
  • Analytical mindset with eagerness to develop data analysis capabilities
  • Good communication skills with an ability to build relationships
  • Results-oriented approach and willingness to learn
  • Team player who can also work independently on assigned tasks
  • Adaptability in a dynamic work environment
  • Basic familiarity with CRM concepts (no experience required)
  • Knowledge of MS Office or Google Suite
  • Fluent in Italian, English, and Chinese
  • Based in Milan

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🍔 Monthly Glovo credits to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!