See yourself at Twilio.

Join the team as our next Software Engineer (L2), Platform Extensibility & Ecosystem.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to create high-quality, modern solutions to complex engineering problems and help define the future of Customer Data Platforms. Our mission is to help businesses unlock customer insights and make better decisions faster and cheaper by creating a suite of industry-leading storage and compute services.

In this role, you will be responsible for designing and building a suite of platforms and services that form the basis of a Customer Data Platform capable of handling billions of events in near-realtime You’ll also be responsible for mentoring, sharing knowledge, and guiding the technical decisions of the team to set us up for long-term success, both as a product and as a team.

More about the CDP products: 

• https://segment.com/docs/connections/destinations
• https://segment.com/docs/connections/destinations/actions/
• https://segment.com/blog/introducing-functions
• https://segment.com/docs/connections/sources/about-cloud-sources

Responsibilities

In this role, you’ll:

• Design and build the next generation of platform services to ingest, store, process billions of customer defined entities
• Build highly scalable and robust Integrations for our customers
• Collaborate with peers, design and product cross functional partners, and internal stakeholders to turn business goals into achievable technical roadmaps
• Drive operational excellence, maintaining robust uptime and enabling continuous delivery
• Set a high standard for data quality, consistency, and compliance
• Participate in an on-call rotation to support our business-critical infrastructure

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 2+ years experience writing production-grade code using tech stack including Javascript/Typescript, NodeJS, GraphQL and relational databases.
• Experience building delightful UI products using React (or similar frameworks)
• Previous experience in NodeJS is highly beneficial, with a willingness to learn and apply new technologies as needed. 
• Hands on experience with cloud technologies such as Amazon Web Services (AWS) or Google Compute Platform (GCP)
• Experience with container orchestration frameworks (e.g. Kubernetes, ECS, Docker)
• Comfortable asking questions and taking initiative to solve problems in a rapidly growing company, where it is often necessary to “draw the owl”
• Excellent written and verbal communications skills
• Experience with Golang is a plus

Location

This role will be remote and based in India.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values—something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.