We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Our internship is not only an opportunity for you to learn, develop and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas and energy to UserTesting. If you’d like to hear more about it, watch our short video:

This Software Engineering Intern will contribute to the development of the Audiences and Networks side of the UserTesting platform, and help ensure our customers are connected to the right participants providing their insights on products and experiences. As we grow into a truly global company, we want to enhance the ecosystem that makes possible for the UserTesting customers to connect with any audience, getting feedback fast and easy. Our purpose is to gather diverse perspectives, from the UserTesting Contributor Network in just a few hours, or connect with the customer's own commercial networks, partners, or employees, and more—all through the UserTesting platform with the best insights from our Networks. 

You will be working with both front-end and back-end technologies, in a full stack position, with help from our software engineering team. We would like you to become confident in programming in a dynamic and functional manner and get up-close experience in large-scale application development.

This is what you will be doing:

• Delivering software for the UserTesting Audiences and Sourcing Network
• Full-stack software engineering in a microservices environment at scale
• Collaborating with other engineers from within and outside the team  

What we are looking for:

• Abilities in front-end and/or back-end technologies (modern Javascript, Typescript, Node.js).
• Confidence in a multi-paradigm functional language, with a flexible and dynamic ecosystem.
• Interest in microservices, domain driven development and event-driven architectures.
• Understanding of software quality, testing and best practices.
• Good verbal and written English communication skills.
• Good time management skills and a proven ability to meet deadlines.
• Strong analytical and problem-solving mindset and skills.
• Strong interest in User Experience and attention to details.

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.