Specialist, Wayfair Store Inventory

Location: Wilmette, IL

Brief Overview of Position

Wayfair's Physical Retail team is reinventing the shopping experience for Home by curating our portfolio of furniture, décor, housewares, and home improvement categories into one store- come be a part of it! We are seeking an Inventory Specialist to help launch and lead all inventory components and functions in the very first physical retail store. As an Inventory Specialist you will: Use Wayfair's inventory systems and tools to ensure "perfect orders run smoothly from the receipt of inbound units to the point of sale at the registers. Identify exceptions such as damage, short shipments, miss-shipments and reconcile with other partner teams. Manage exceptions related to department discrepancies, with an emphasis on daily and weekly audits. In addition, Assist with logistic responsibilities in coordination with the Logistics Lead & Logistics Manager. Receiving/system processing of units/shipments is also integrated as a necessity of this role.

What You'll Do

• Responsible for the integrity and accuracy of all inventories by performing daily audits and maintaining a
• comprehensive Cycle Count Program
• Use Scan technology to document pertinent carton level information, including condition, quantity, and
• location of inventory.
• Unload and Receive inventory which will require manually moving large and heavy goods at times.
• Proactively monitor order management systems to ensure that all inventory has been received properly
• and detailed descriptions of any overages/shortages/damages are captured accurately.
• Use Warehouse Management Software and Google Sheets to sort through Cycle Count data
• Audit inbound and outbound trucks on a regular basis
• Perform regular and triggered Cycle Counts are accurate and up to date.
• Provide direct input into existing user tools and make recommendations for improvements based on your
• everyday experience.
• Proficient use of ticketing system for exception management and problem solving
• Communicate and collaborate effectively across other teams

What You’ll Need 

Education Qualifications

• High School Diploma (Required)

Experience Qualifications

• 1-3 years Inventory control experience, preferably in a retail environment Required
• 1-3 years Strong computer skills including the ability to utilize and/or adapt to Microsoft Office or Google Suite Preferred
• Must be detail-oriented and highly organized Required
• Experience in Distribution and Logistics is a plus Preferred
• Must possess excellent customer service skills and work well under pressure Preferred

Skills and Abilities

• Monitors aging inventory, markdowns and damage write-offs.
• Effectively process vendor returns for recalls, dead/over stock inventory.
• Experience in an inventory management or e-commerce role.
• Physical Demands
• Stationary Position - Constantly
• Move/Traverse - Constantly
• Stationary Position/Seated - Rarely
• Transport/Lifting & Carrying Min. of 75 lbs. - Frequently
• Exerting Force/Pushing Or Pulling 75 lbs. - Frequently
• Ascend/Descend - Frequently
• Balancing - Frequently
• Position Self/Stooping, Kneeling, Crouching, Crawling - Frequently
• Reaching, Handling, Grasping - Frequently
• Feeling - Constantly
• Communicate/Talking& Hearing - Constantly
• Repetitive Motions - Constantly
• Coordination - Constantly

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.