We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity 

The Senior Accounts Payable Specialist is responsible for leading the Accounts Payable processes. This role is a contributor to successful month-end close reporting and ensures that expenses are coded correctly and recorded in the right period. The Senior Accounts Payable Specialist also plays a significant role in evaluating and implementing process improvements.  

• Receive, verify, and accurately process all types of accounts payable transactions
• Administer routing of purchase orders, invoices and expense reports for approvals
• Process weekly check runs and ensure timely release of payments
• Assist in processing of purchase orders to ensure timely vendor payments
• Coordinate with vendors and employees to resolve discrepancies and other open items
• Communicate with vendors, and others, to facilitate strong relationships and adherence to payment terms and policies
• Set up new vendors, update vendor profiles and answer vendor questions as needed
• Assist in preparation, issuance and filing of 1099s in compliance with the IRS regulations
• Perform analytical and ad hoc reporting as required, and other accounting/finance projects as assigned
• Validate accurate prepaid amortization on supplier invoices
• Assist in moving the AP function to the next level in terms of automation and best practices
• Contributes to team effort by accomplishing all projects and duties as assigned and assisting the team with additional projects

What we're looking for

• Full cycle Procure to Pay experience
• Experience with Procure to Pay systems, Coupa preferred
• Experience with ERP systems, Netsuite preferred
• Intermediate skills in Excel (experience using pivot tables, v-look up & other formulas)
• Initiative, passion for teamwork, and strong sense of ownership
• Strong organizational skills with attention to detail and ability to manage priorities
• Understanding of US GAAP accounting

Perks & Benefits

• Private medical and dental
• Monthly wellness and telecommunications reimbursements
• Work from home office equipment stipend
• Professional development stipend
• Flexible hours
• Generous holiday entitlement
• Your Birthday off!
• Mental Wellness Employee Assistance Program
• Cycle to Work scheme 
• Employee Referral Programme 
• Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
• Enhanced family leave
• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.