SR IMPLEMENTATION LEAD

New York City - US

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT: 

You will be part of the Innovation Success Team, that is dedicated to the seamless implementation and long-term success of product innovations through early-stage collaboration and proactive product optimization. We thrive on a culture of teamwork, dynamism, and a shared enthusiasm for driving excellence in everything we do. Join us and be part of a team that values innovation, continuous learning, and customer satisfaction. 

ROLE: 

This is an exciting opportunity for a Sr Implementation Lead at Ivalua. You will be the first point of contact for clients or partners implementing the Ivalua solution. In this role, you will focus on the Successful Deployment and the Continuous Improvement of the innovations deployed in the product.

WHAT YOU WILL DO WITH US 

• Employ robust technical skills to configure systems promptly, prioritizing long-term customer adoption, optimal performance, security, and scalability.
• Leverage extensive product and industry expertise to propose scalable and innovative solutions.
• Demonstrate strong business acumen to understand industry context, address customer challenges, and provide valuable outcomes.
• Drive innovation implementation through technical excellence and collaborative execution, contributing significantly and efficiently.
• Enhance product robustness by proactively identifying customer and partner pain points and collaborating with the product team for efficient resolutions.
• Spearhead product innovation to align with market demands.
• Develop and maintain strong, trusting relationships within and outside the company, including partners and customers, and ensure effective communication.
• Utilize in-depth product and industry knowledge to provide critical insights to Services Advisory, CSM, and PS teams, supporting sales growth and implementing effective solutions.
• Collect and analyze client feedback on initial implementation to identify areas for improvement and develop optimized solution designs.
• Determine where change management is needed and share best practices to enhance solution adoption.
• Identify issues related to technical configurations, information flows, interfaces, performance, and so on, to analyze root causes and create action plans for resolution.
• Monitor key performance indicators from systems like CentralBuyer, Aware, Extranet, and customer tracking to identify solutions that underperform and recommend action.
• Provide regular, organized project updates to management using established processes, templates, and documentation.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• 5+ years experience in web-based software development and software deployment processes 
• Experience working on SQL and other databases, including software configuration 
• BS/BA degree in Computer Science, Procurement, or a closely related field or foreign equivalent preferred
• Functional knowledge of SRM, Supply Chain, and/or Procurement preferred
• Knowledge of the Ivalua Buyer solution (with certification) or experience implementing the Ivalua solution preferred
• PMP certification preferred

Soft Skills:

• Excellent project management and client relationship management skills 
• Ability to understand complex functional and technical environments, and communicate technical concepts to non-technical people
• Self-starting, autonomous, results-oriented, detail-oriented approach
• Exceptional leadership and communication skills

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Sr Implementation Lead

Base Range minimum: $105,000

Base Range maximum: $175,000

Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

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