Sr. Manager, Workforce Staffing Operations

Full Time
New York, NY, Chicago, IL, or Boulder, CO
10 months ago

The Workforce Staffing team is looking for a Manager who will have a unique opportunity to help lead the evolving contingent labor strategy and program for HelloFresh. This management role is key to our progress toward a best in class overall talent strategy and operation. This role will partner to drive multiple projects, continuous improvement initiatives, cost management, data analysis, and business process Improvement. The ideal candidate is detail oriented, thrives in a fast-paced and ever-changing environment, and can quickly earn support and trust among both internal and external business partners. 

A day in the life…

  • Develop and interpret reports to identify trends and program opportunities; work closely
  • with vendor partners to understand business challenges to help inform operational decision-making and fulfillment strategies.
  • Serves as contingent workforce SME to ensure the execution of functional best practice and to facilitate new process adoption across the business, while raising process improvement opportunities
  • Collaborate and supervise team members to build and streamline a strategic VMS platform to drive cohesive program delivery and a single point of audit/compliance
  • Support the capture and monitoring of key program metrics; provide highlights for executive Establish, revise and drive vendor partner reviews, business summaries, dashboards, and/or scorecards
  • Support all contingent workforce related processes and escalations
  • Prepare and deliver resources and tools utilized to support user adoption of
  • Programs and VMS operations
  • Build, manage, and as appropriate, distribute documentation of project
  • deliverables, status, learnings and outcomes; ensure project work progresses
  • Lead the fulfillment of RPO requests and support the vendor management relationships
  • Assist the Director with ongoing & ad hoc projects

 

You own this if you have…

  • Excellent attention to detail proven ability to use data to identify inefficiencies,
  • help implement process improvements, drive performance from both internal
  • and external partners
  • Proven ability to build out processes/programs
  • Strong prioritization skills, time management skills, follow through, and can
  • multitask in a fast-paced environment
  • Prior supervisory experience
  • The ability to build trusting relationships with peers and leaders
  • Proficiency in Google suite or related tools(e.g. Outlook, Excel, Word, PowerPoint, etc.)
  • Staffing Agency/MSP experience a huge plus
  • 7+ years of general staffing experience
  • 5+ years of contingent workforce experience (preferred)
  • 5+ years of Managed Service Provider (MSP) and/or Vendor Management
  • System (VMS) experience (preferred)

You’ll get… 

  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education
  • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
  • Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year

 

New York Pay Range$127,600—$159,500 USDColorado Pay Range$118,800—$143,500 USD