Sr Technical Program Manager, Professional Services

(Singapore)

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn.

THE OPPORTUNITY

CONTEXT: 

You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and a strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem-solving while also having the ability to think holistically and provide solutions that solve the customer's long-term challenges.

ROLE:

This is an exciting opportunity for a Program Manager at Ivalua. As a "Magic Quadrant" leader, our solutions work in a complex global economy, automating customized workflows to request, procure, receive, and pay for goods and services. Our innovative solutions refine the procurement lifecycle while reducing cost and risk.

We are seeking a highly experienced and detail-oriented Program Manager to lead the successful delivery of multiple, large-scale implementation projects. The ideal candidate is a strong PMO professional with a proven track record of managing complex programs, enforcing governance, and driving process excellence across a portfolio of projects. You will be responsible for ensuring project consistency, mitigating risks, and delivering on time and on budget.

WHAT YOU WILL DO WITH US

• Lead and manage the end-to-end delivery of large-scale enterprise software implementations, ensuring alignment with program goals and business objectives.
• Develop and enforce robust PMO standards, methodologies, and best practices across all projects under the program.
• Serve as the primary point of contact for executive-level customer stakeholders and manage relationships with systems integrators and partners.
• Proactively identify and manage program-level risks, issues, and dependencies.
• Provide strategic guidance and oversight to individual project teams (Project Managers, Implementation Consultants, and Integration Consultants).
• Monitor program budget, resources, scope and timelines to ensure projects are delivered on time and within scope.
• Provide expertise on best practices, change management, and strategies to drive product adoption.  
• Drive continuous improvement by analyzing project performance metrics and implementing corrective actions.
• Ensure a smooth transition from project go-live to post-production support.
• Manage customer expectations and interact efficiently with Customer executives 

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

• Minimum 8 years of experience in managing complex, enterprise-level software implementation projects or programs.
• Ability to manage complex programs with global delivery centers/teams
• Demonstrated experience in a leadership role with a strong PMO background.
• Expertise in formal project management methodologies (e.g., PMP or equivalent) is a must.
• Broad knowledge of enterprise-level hardware and software products, operating systems, and methodologies for integrating web-based products.
• Exceptional leadership, communication, and negotiation skills, with the ability to influence C-level stakeholders.
• Deliver compelling presentations that effectively convey information to a variety of audiences, including C-level executives.
• Strong analytical skills with a focus on data-driven decision-making.
• A Bachelor's (BS) degree in Computer Science, Software Engineering, or a closely related field or foreign equivalent is preferred.

Soft Skills :

• Expertise in formal project management methodologies (e.g., PMP, PRINCE2, or equivalent) is a plus.
• A Bachelor's (BS) degree in Computer Science, Software Engineering, Business, or a closely related field or foreign equivalent is preferred.
• Some travel may be necessary (~20%)
• You will go through Ivalua’s certification process to learn the Product.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. 

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

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