Technical Documentation Leader, Portworx
BE PART OF BUILDING THE FUTURE.
What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?
The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.
Pure is blazing trails and setting records:
- For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
- Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
- Industry analysts and press applaud Pure’s leadership across these dimensions
- And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.
SHOULD YOU ACCEPT THIS CHALLENGE...
You will own and deliver the Product documentation development and publishing across the Portworx Product portfolio.
Responsibilities:
- Owning and Standardizing internal and external facing documentation
- Build, lead and develop a strong team of technical writers including Hiring, Mentoring.
- Closely work with cross-functional teams such as Product development, Development, QA, Architects to deliver high quality enterprise documentation.
- Own the documentation processes, priorities and execution plans
- Review and Edit the documentation delivered by technical writing team
- Own end to end delivery of Documentation related projects including tracking and management
- Gain deep expertise on Portworx products and related technologies for delivering user guides, reference architecture documentation, release notes, tutorials and API documentation
- Define the OKRs for Tech writing team, plan development of the team and drive efficiency
- Demonstrate application of highest standards of authoring, review and publishing processes
- Keep updated about the latest technologies in documentation development and recommend application of new technologies to improve documentation quality and productivity
- Make sure product documentation delivery is in line with Product releases
WHAT YOU’LL NEED TO BRING TO THIS ROLE...
- Best in class verbal and written communication skills
- Strong experience in building and managing end user documentation
- English language fluency with business context
- Experience in developing documentation with Markup or other related languages
- Experience in developing technical documentation for enterprise products
- Experience in doc as code
- Experience with source control tools such as github
- Experience of guiding tech writing teams technically
- Experience of managing documentation team, in planning, prioritizing and team management
- Ability to engage proactively with cross functional teams and understand the requirements to develop content
- Review and play editorial role for the content authored by the team
- Self motivated to bring in the initiatives to improve the quality of the Product documentation
- Understanding of Storage technologies, cloud technologies and container products is a plus
- Experience in tools such as Jira and confluence
- You will be based in Bangalore, Karnataka. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.
BE YOU—CORPORATE CLONES NEED NOT APPLY.
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.
Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.
PURE IS COMMITTED TO EQUALITY.
Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.
APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.
If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.
DEEMED EXPORT LICENSE NOTICE.
Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.