Technical Solutions Engineer

Full Time
36 W 20th St 8th floor, New York, NY 10011, USA
10 months ago

Join the fastest-growing Commerce Experience Platform in the world.

About us

Welcome to Nosto, where we’re shaping the future of commerce. Powered by our love for innovation and AI, we’re transforming retail experiences into personal journeys. We’re a tight-knit, global community, passionate about helping businesses make meaningful connections with their customers. At Nosto, you’ll be at the heart of e-commerce evolution, in a dynamic, multicultural setting where everyone’s contributions count.

Excited about the nexus of technology and commerce? Are you ready for an extraordinary journey? Apply now and be part of Nosto.

What is the role?

Nosto is looking to hire a Technical Solution Engineer in a Sales Engineer role to join our team in New York.

You will be responsible for a wide array of duties including but not limited to developing custom vertical-specific personalization solutions during implementations, customizing Nosto’s default platform integrations, deploying Nosto in headless/PWA environments, integrating Nosto using the API family into third-party systems as well as debugging highly complex issues once live. You will be frequently working within Shopify, Magento, Bigcommerce, Salesforce Commerce Cloud and custom e-commerce platforms.

You will be a part of Nosto’s Client Services Team in North America which will act as a direct on-the-ground liaison to Nosto's Engineering Teams worldwide. The role is designed to support the US market in regard to high-level technical matters in enterprise clients. As an intermediary between the developer teams and the US customer base, you will be able to access and debug Nosto platform code and prepare code for deployment. As such, not just frontend but also backend skills are important including Java and PHP.

Customer interaction is part and parcel of the role.

Responsibilities

· Technical Onboarding support for highly customized Nosto implementations

· Setting up proof-of-concepts and proof-of-performance implementations

· Real-time debugging of critical issues with an enterprise client base

· Sales Engineer/discovery duties during the sales process and customer lifecycle

· Be a resource for our Senior Solutions Managers, including trained frontend engineers.

· Assistance in the development of technical integrations with strategic partners such as email, loyalty, analytics, and other ecom SaaS platforms

· Support product launches

Requirements

  • Hands-on e-commerce experience within various platforms including Shopify, Magento, and Bigcommerce
  • Proficiency in a frontend framework such as React, Vue, or an equivalent framework
  • Ability to work in-office 2-3 days/week

Do you think you are not a 100% fit, but your skillset is close? We encourage you to apply anyways.

What we appreciate:

· You have prior experience shipping software, or personal projects showing hands-on experience with some of our stack. We can highlight the usage of Java, MongoDB, ElasticSearch, Redis, AWS for example.

· As a developer, you are Inclined to follow good development practices like test automation, CI/CD, source version control, dependency management, etc.

Employment Information:

· Base Salary Range: $100K-$140K

· This role will have an additional bonus component in addition to the base salary.

Benefits

· Health Insurance (Medical, Dental & Vision)

· 26 days of PTO annually

· An extra day off on your birthday

· 401K with a 4% company match

· Personal Development Program which includes an annual budget and additional time off to participate in career-enhancing training

· Apple devices for your work (computer and phone including plan)

· An office in Flatiron District

Nosto Supports Workplace Diversity

We are committed to Equal Employment opportunities without regard for race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you have a disability or special need that requires accommodation, please let us know.

Please note that all applications must be completed using the online form - we do not accept applications via email.