Our Opportunity:

Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on advancing how veterinarians and pet parents care for pets and are on a multi-year journey to enhance the experience of working with veterinarians to keep pets happy and healthy.  

As part of this mission, Chewy Health is hiring a Veterinary Support Associate to work collaboratively with their peers and deliver a WOW experience for our pet parents. This position is a unique opportunity to work with one of the most dynamic and innovative teams at Chewy.  

What You'll Do:

• Provide stellar service and communication, in addition to supporting your co-workers.
• Responsible for implementing policies and procedures and utilizing integrated technology.
• Demonstrate team support and care for others’ work experiences. 
• Understand and follow Standard Operating Procedures (SOPs).
• Communicate clearly and respectfully with other team members.
• May be required to work weekends.
• Participate in self-development courses and required compliance training.
• Perform other related duties and assignments as directed.

What you’ll need:

• 1-3+ years of small animal veterinary experience or equivalent industry experience.
• Passionate about helping people and pets with empathy and excellent customer service focus.
• Strong ability to connect with clients and demonstrate empathy and compassion.
• Excellent verbal / written communication, observational, and analytical skills.
• Must have the ability to multi-task and work in a fast-paced environment.
• When visiting a Chewy facility, may be required to walk up to 2 miles, lift up to 50 pounds and stand/push/pull/carry/etc. as required by the position.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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