Welfare Assistants

Step 1.2

Our Welfare Assistants are at the heart of our visitor and squad experience, with a wide range of responsibilities front and back of house. 

In this role you’ll be the first point of contact for anyone walking through the door at our site in Blyth (close to Worksop and Doncaster), you’ll be responsible for meeting and greeting, ensuring the welfare areas are clean and well organised, food and refreshments are readily available, and that PPE and uniform is ordered in a timely manner and that everyone has what they need. 

We have 3 available roles for Welfare Assistant covering the two panama shift patterns from 6.00am - 10.00pm each day, 7 days a week. We are open to discussion regarding number of working hours for each individual on a job share basis. Offers will be subject to candidates being able to covering the full 16 hours each day. 

Here’s what you’ll get up to in a bit more detail:

Visitor & Squad Experience

• Manage the welcome and greeting of our visitors on site 
• Keeping everyone safe by ensuring our guests have completed appropriate pre arrival medical questionnaires, and understand PPE (Personal Protective Equipment) requirements 
• Setting up meeting rooms and clearing down as required for guests and internal squad members
• Arranging outside catering as required and partnering with buffet and hot food providers.

Communal Areas

• Maintain standards of cleanliness and proactive hygiene in the communal spaces
• Ensuring meeting rooms, communal spaces and the canteen area is kept sanitised, tidy and kitchenware is readily available and in good order
• Ensuring the coffee and vending machines are kept stocked, food is rotated according to in date products and the ordering of food, drinks and essentials are amended to meet popularity demand! 
• Responding to the technical, maintenance and service needs of our vending machines (including coffee), dishwashers and fridges and partnering with our internal engineers and third party suppliers.
• Ensure fridges are kept tidy and items are removed from the fridge after 48 hours. 
• Deep cleaning and domestic cleaning of communal areas

Administration

• Full responsibility for the stock take and ordering of PPE on site, ensuring everyone has what they need to be able to work safely in their areas.
• Ordering uniform for new starters (including supporting with sizing) and refreshing uniform for our squad on a regular basis,
• Stocktaking of food and drinks in the vending machines and placing orders with our confectionary providers, ensuring that each item is priced correctly
• Assist the wider people team in the planning and implementation of events, building excitement for our squad 
• You must have some experience of using a computer, including email, ordering products online and updating bespoke systems for items such as PPE and uniform. 
• This role also involves budgeting and the management of costs for the team.

A bit about you…

• Loves dogs (naturally) and working with people
• You’ll enjoy working in a fast paced environment, with a varied workload, and the autonomy to really make a difference
• Proactive and able to identify and prioritise their workload each day
• Communicates in a warm and welcoming manner, and understands the importance of a good handover with the rest of the Welfare team
• Passionate about people experience and a genuine affiliation with our Butternut Values
• Previous experience in a similar role is desirable.

At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, they need a team of forward-thinking, driven people who love dogs as much as they do. And they need quite a big kitchen too. Which is precisely why they have built one.

Located in Doncaster, Rudie's Kitchen will be the place where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way they see it, they wouldn't serve food to dogs that they wouldn't be happy to eat themselves. At Butternut, they believe dogs deserve better, and if that's something you think too, we want to hear from you.

Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and they are now looking for brilliant people to join the team for this next part of the story.

A bit about what Butternut Box offer:

• An hourly rate of £12.01 per hour
• Enjoy 257.5 hours of holiday per year, plus an extra day for each year of service (up to 5 days).
• 39 hours of pre-booked paws days to support good wellbeing and self care.
• Unlock a £500 annual budget for personal learning and development.
• Get discounted Private Medical Insurance with Vitality Healthcare, and discounted dental plans with Bupa.
• Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
• Treat your furry friend with an employee discount on Butternut Box.
• Say goodbye to parking woes with free parking and electric car charging.
• Prepare for adorable office dog overload—meet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more!

❗️A few things to note: 

• * Holiday entitlement and Paws days will be pro - rata for those working less than 41 hours per week 
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career, if it makes your application easier for you please feel free to complete the application form in your native language, we are really happy to translate it afterwards.
• We are not looking for external agency support with this role.