At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

 

XM Strategy - UK Public Sector

 

Why We Have This Role

• Our XM Consultants provide exemplary pre-sales functional, business, and industry expertise.
• This team will go deep on strategic accounts including getting involved in helping create opportunities, supporting high value cross-functional initiatives designed to grow the product line business and helping to scale expertise.
• The XM Consultant - UK Public Sector business will act as an expert in the industry and support our sales teams with provide subject matter expertise in 100k+ opportunities sold to specific buyers.
• While most of your efforts will be focused on a pre-sales environment, some of the additional cross-functional initiatives may include input in product direction, content generation, contributing to analyst reports/relationships, attending events, delivering customer workshops, and directing account-based marketing activity.

 

How You’ll Find Success

• Work as a subject expert within the pre-sales organisation focused on activities that build, expand and close pipeline in the most critical accounts for the public sector business, with the most critical stakeholders and decision makers
• The initial focus will be on maximising the opportunity we have in the UKI public sector with the opportunity to expand into the broader EMEA region over time
• Work as a key strategic partner to the UKI sales team in key opportunities, delivering outputs that help customers build their vision for experience management, and design their roadmaps towards the art of the possible

 

How You'll Grow

• Innovation: Working with different public sector teams in different regions, you will have the chance initiate and lead many initiatives to drive net new revenue across the industry in EMEA.
• Thought Leadership: Help us bring XM to the EMEA public sector and educate institutions on how we can help drive return on investment

 

Things You’ll Do

• Engage with existing customers who have the potential to act as flagship advocates within the broader public sector and those customers wanting to significantly expand their license within or across XM categories
• Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship accounts and a trusted advisor to the C-suite / budget holders
• Advise the UKI public sector sales team on the go-to-market strategy for XM in the public sector:
• Provide guidance to the PMM team on product positioning and messaging, competitive intelligence and key public sector trends influencing how we position and grow in this market
• Provide guidance to the teams responsible for unlocking barriers to growth in this market (e.g. accessibility, security, procurement frameworks) and work with these groups to proactively address these issues
• Provide guidance on thought leadership content to help build our brand in market. Present as a visible, strategic thought leader the most strategic customer events

 

What We’re Looking For On Your CV

• Graduate degree, preferably in a related field (e.g. Government, Public Policy, Business, Social Sciences, Economics, etc.)
• Experience working in or with government or higher education
• Experience consulting on the design and implementation of Experience Management (XM) Programs - Employee or Customer
• A strong knowledge of survey/assessment design, change management consulting, and quantitative or qualitative data analysis
• A strong understanding of UK public sector and machinery of Government
• Demonstrated ability to persuasively communicate complex concepts at the highest level  within organisations and an ability to build relationships with strategic decision makers
• Expectation to be in the office / at UKGC customer location for a number of days each week

 

What You Should Know About This Team

• Goal-Oriented Approach: We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals.
• Collaborative Environment: Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme.
• Visionary Spirit: Our team values the ability to take initiatives, work independently, and accomplish tasks. Everyone has the freedom to think ahead, anticipate potential issues, and find ways to tackle them proactively.

 

Our Team’s Favourite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Worldwide and diverse community that enjoys helping each other
• In our offices we take pride in creating an open and collaborative work space.
• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.   Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​ Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act   Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.