We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

The Account Development Representative (ADR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, hard-working and most of all motivated people who want to jump-start their sales career by building the foundation of what it takes to be an ideal sales employee.

Account Development Representatives are motivated and entrepreneurial people who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

Ideal candidates should have a solid work ethic, enthusiasm to be part of Trustpilot, and the motivation to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the ideal employees on the sales team along with sales leadership. Self-motivated candidates looking to build a solid foundation in software sales are an ideal contribution for this position.

What you'll be doing:

Account Development Representatives are motivated and entrepreneurial people who focus on generating and qualifying new business opportunities for our sales team. With a mix of strong process and creativity, you will create new business revenue through outbound opportunity generation. 

• Prospect and identify clients to contact via cold calling and email outreach
• Research prospects and identify stakeholders in order to generate interest and create rapport
• Manage expectations and overcome objections
• Maintain an organized pipeline and activity records using Salesforce.com
• Reach and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities, and deals won from your meetings.
• Develop skills necessary for promotion into a full, closing role

Who you are:

• A professional interest in building a career in sales
• Entrepreneurial mindset - eager to advance through clearly defined learning and earning paths
• Self-disciplined, organized, and ambitious. Able to consistently achieve daily and monthly goals
• Enthusiasm for the world of SaaS, E-commerce, and online reviews
• Positive and creative attitude with professional communication skills
• Resilience, perseverance, and the ability to overcome objections
• Ability to work in a high-energy, sales-team environment

What's in it for you?

• A competitive base salary of $55,000 - $55,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits. 
• 20 vacation days + 2 personal days +10 paid holidays per year 
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
• A friendly, open office complete with a foosball table, root deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks 
• Free breakfast and lunch on Tuesdays and Wednesdays and extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

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About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.