Role: Account Director (FTC - 14 months)

Location: London, England, United Kingdom (Hybrid x3 Days onsite)

ROLE MISSION

OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER’s most awarded creative account, a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work.  

The role requires a natural people person who is confident bringing together and leading clients, creative and design teams to deliver award-winning integrated campaigns across the full marketing mix. 

You’ll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery, ensuring the right talent is assigned to fulfil projects to the highest standards. 

The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experienced in juggling multiple integrated projects across various channels including ATL / BLT, digital and CRM.  

ABOUT YOU

This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You’ll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You’ll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right.  

As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself.  

A self-motivated problem solver who can see the bigger picture, anticipate the client’s next move and identify changes that could be made to enhance the team’s performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work.  

You’ll have a natural curiosity and get to know the client’s business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship.  

An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company.  You’re someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth.  

Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. 

WHAT YOU WILL BE DOING IN YOUR ROLE

• Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. 
• Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. 
• Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes.   
• Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. 
• Drive project efficiency and creative excellence at all times. 
• Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. 
• Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. 
• Driving consistencies and efficiencies across all agency communications, creative and formal presentations 
• Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness.   
• Managing account growth including creative, people and financial.  
• Working closely with the account’s Business Director, you’ll drive an inspirational, creative culture across both agency and client teams.  
• Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. 
• Line management and matrix team management. 

WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL

• Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks  
• Work well under pressure with strong attention to detail and consistency
• Highly organised with a logical, solution focused approach to challenges
• The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary
• Entrepreneurial spirit and willing to learn the key skills for running a business
• 6+ Years’ experience with creative agencies, at least 2+ at Account Director level 
• Integrated campaign management essential CRM experience would be beneficial 
• Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus 
• Sound understanding of the creative process within a fast-paced, creative environment
• Financially competent and commercial savvy – estimating, forecasting, costs, invoicing, etc 
• Confident communication skills with internal teams, discipline leads and client services
• Track record in executing campaigns across multiple platforms
• Booking and managing resource
• Experience dealing directly with clients is essential 

A LITTLE BIT ABOUT US: 

Lots of agencies say they're different. OLIVER is. 

OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. 

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. 

OTHER INFO TO KNOW: 

To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram. 

AMBITION – FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY 

IMAGINATION – ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION 

Inclusion – TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS 

LEARNING – CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING 

Results – Setting goals and taking responsibility for them. 

Inspiration – Leading change through inspiring ideas and leadership 

We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing supertalent@oliver.agency 

Follow us on  Instagram oliver.talent

Job Id: 8763

#LI-Hybrid #LI-TM1

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.