Role: Account Director

Location: London, England United Kingdom

ROLE MISSION – Account Director 

An Account Director spot has opened up on our dynamic team and we are looking for your creative & marketing expertise to join our talented and busy crew in this client facing role.  

Working in partnership with our client and our large, multi-talented team, our Account Directors lead the way with the creation of powerful, impactful and effective comms for two renowned UK brands, Barclays and Barclaycard. 

You’ll be guiding a strong team of Senior Project Managers and Project Managers in mastering great synergy with our fabulous client teams and steering brilliant creative comms across a variety of channels, products and audiences. 

LOCATION:  This is a hybrid model role and we split our time between the office and working from home. The office is at Canary Wharf – London, with attendance required 2 days per week (currently Wednesday and Thursday) and you need to be within commutable distance from there. On occasion you may also need to be at our Exmouth Market office on another day of the week. 

THIS ROLE IS RIGHT FOR YOU IF... 

You’re someone who thrives on shared successes, especially as part of a team that’s making waves with award-winning work. Unexpected turns energise you, and you take challenges head-on, inspiring your entire team to find solutions and stay the course. Your positive spirit keeps your sleeves rolled up, always ready to seize every opportunity.  

You’ll be the kind of person who is great with clients and thinks on their feet. You relish adding value throughout the end-to-end creative process, adding your unique touch at every turn.  

Ideally, you’ll have experience of Financial Services or other large-scale accounts in regulated industries, such as utilities or telecoms and experience across multiple channels – because we do the lot, from TV to DOOH to press to 121 to display, social and content. 

You’ll already be an Account Director looking for bigger challenges on a larger account where you can hone your existing skills and cultivate new ones.  

ABOUT THE TEAM YOU WILL BE JOINING 

We have more than 100 people working on Barclays and Barclaycard, most of whom are 100% dedicated and lots working in client seconded roles.  This role sits within our core agency team of around 50. 

You’ll report to one of our London-based Group Account Directors as part of a 15 strong Client Services team.  Every day you’ll have contact with our multi-disciplinary creative and production teams as well as our Traffic guardians who ensure we are efficient as well as brilliant.  You’ll line manage at least one of the team and lead others on projects too. 

WHAT YOU WILL BE DOING IN YOUR ROLE 

• Working collaboratively with our client teams to deliver a wide range of marketing projects across different channels 
• Building strong relationships with our core team, the wider Oliver team and all your clients 
• Owning the execution and delivery of projects, run rates and client satisfaction through catch ups with project owners and the weekly account/project management WIP 
• Leading project managers working on projects with you and taking responsibility for their delivery, attention to detail, quality and relationships  
• Line managing at least one of our Senior Project Managers, setting objectives and helping them meet their career objectives 

• Escalating any service, quality or process issues to the leadership team where needed 
• Leading and managing your projects in terms of profitability, forecasting, client budget management and tracking 

WHAT SKILLS & EXPERIENCE WILL HELP YOU BE SUCCESSFUL 

• Excellent people and client engagement skills with the ability to proactively organise and influence clients, building strong and effective working relationships 
• Excellent account leadership skills with financial and commercial acumen, creative judgment, and the ability to think strategically  
• Experience across the full range of marketing channels and the curiosity to learn about and experience new ones as they approach mainstream adoption - from TV and DOOH to email and social, starting with creative concept right through to final delivery 
• First-rate communication and storytelling skills, in person, online, in email and on PowerPoint – with a preference for picking up the phone rather than sending an email 
• Strong creative appreciation with the ability blend creativity and practicality, to spark ideas and actively contribute to our creative journey 
• The confidence, empathy and pragmatism to allow you to stand up for what we think is creatively and strategically right – but recognise stakeholder demands on our client teams 
• The ability to manage and develop junior team members 
• The ability to effortlessly mesh with our team, forge meaningful connections and contribute substantial value 
• The ambition to learn, develop and progress 
• Experience of Financial Services or other large-scale accounts in regulated industries, such as utilities or telecoms 
• 5 years+ agency experience; you’ll already be working at Account Director level 

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 8661

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We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.