Account Director, Senior Account Director
Welcome to Oliver Agency, where creativity meets innovation, and every idea has the potential to transform the landscape of marketing. As a leading force in the industry, we're on the lookout for passionate individuals who are ready to deliver some of the most creative projects, push boundaries, challenge the status quo, and drive unparalleled results for our clients. If you thrive in a dynamic environment where collaboration and creativity reign supreme, then join us in shaping the future of advertising at Oliver Agency.
If you are an Account Director or Senior Account Director, we want to hear from you.
WHAT YOU WILL BE DOING
- Work in true collaboration with our clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible.
- Take financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the Senior Account Director.
- Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.
- Accountable for the delivery of growth targets for the account.
- Act as an escalation point if client or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, Head of Operations or relevant department lead to rectify this.
- Negotiate to create win-win compromises with your client on behalf of your team members where needed.
- Identify new business opportunities through relationships, introducing OLIVER capabilities where appropriate.
WHAT GOOD LOOKS LIKE
- Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
- Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth
- A proven track record of commercial growth across new and existing business
- First-rate communication skills, with the ability to be articulate in person and in writing.
- Strong presentation skills with an innate ability to build rapport.
- The ability to manage and develop junior team members.
- A clear understanding of all IIG group products and how to utilise this knowledge to the accounts' advantage.
- Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service.
- Highly creative with the ability to generate ideas and practically contribute to studio output.
- Proficient in Microsoft Office and other related software.
- Be the change! You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role.
OUR COMPANY
Lots of agencies say they're different. OLIVER is.
OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 5000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
Req ID: 9736
#LI-Hybrid #LI-LE1
OUR VALUES
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.