Account Executive, Account Management

Full Time
Cape Town, South Africa
1 week ago

Who is Prosek?

We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide. We are specialized. Prosek provides unparalleled expertise with financial and professional services companies. We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship. We are award-winning. Join an "Army of Entrepreneurs" within Prophecy by Prosek, Prosek’s  world-class branding and advertising business that recently won five honors at the Transform Awards and two honors at the ACE Awards.

 

Overview

We are excited to announce that our South African team is rapidly growing, and we are looking for a highly motivated and dynamic Account Executive to join us on this journey.  This role will report to the VP of Account Management and work alongside our New York-based Account Management team. This individual will have the opportunity to support key accounts, drive engagements from start to finish, and maintain seamless communication with clients and internal teams.

 

There is potential for this role to be involved with and support the agency’s new business efforts, which is an exciting growth opportunity.

 

Sound interesting? We'd love to hear from you.

 

What you'll be doing

Client Relationship Support

  • Report into the VP of Account Management and work with the team to develop and maintain strong, long-lasting relationships with our clients.
  • Assist in ensuring that the client’s needs are met, and their expectations exceeded
  • Support client communications to convey key project information and changes
  • Contribute to the development of client-facing materials, such as meeting agendas, presentations, and project briefs
  • Attend client calls as a key support team member, and follow up with meeting notes, action items, and next steps
  • Help ensure client engagement and onboarding processes are seamless and efficient

 

Project Support

  • Work across multiple projects simultaneously, working closely with various internal teams to ensure the timely delivery of projects that adhere to the briefs
  • Support internal communications to convey key client information, feedback, and changes
  • Review all outgoing deliverables to ensure they meet client expectations
  • Attend weekly internal status meetings to share key updates and provide support with follow-ups and action items
  • Reflect key project updates and meeting recaps in agency’s project management platform

 

Business Development + Account Expansion Support

  • Gain deep understanding of agency’s capabilities, services, and processes in order to support business development with current and prospective clients
  • Generate new project proposals / SOWs
  • Support new business pitches and presentations, when appropriate

 

Job Location

  • Cape Town (2 days in the office located in the CBD, 3 days remote)

 

What makes you qualified 

  • Bachelor’s degree in a related field, such as Advertising, Marketing or Business Administration
  • Minimum of 3 years of hands-on experience in an advertising and marketing role. Experience at a multi-disciplinary, integrated agency is a huge plus.
  • Experienced in Microsoft 365 programs
  • Familiar with Monday.com or a similar project management platform
  • Ability to maintain a hybrid of New York / South Africa working hours (6am – 3pm Eastern Time // 12pm – 9pm SAST), Monday through Friday
  • An excellent verbal and written communicator
  • A creative problem solver and critical thinker
  • Attentive to details, no matter how big or small
  • Capable of working effectively across multiple projects and teams
  • Comfortable being part of a fast-paced agency environment
  • Excited to contribute to our team’s growth and success

 

What are the perks?

  • Hybrid work model: 2 days in the office, 3 days from home - Pick your own schedule.
  • 2 weeks of remote work per year: You do you!
  • Paid Time Off (PTO) package: including birthday PTO and 6 "It's Ok" days: Enjoy life's moments.
  • Custom career opportunities: Choose your own adventure!

 

Our Core Values

  • Chemistry, Collaboration and Belonging: Our collegial culture inspires people with different perspectives and backgrounds to work towards common goals as we brainstorm, plan and execute on behalf of our clients and to build our business together.
  • Grit and Hustle: We work hard. We roll up our sleeves. We are not precious or pretentious. We do not take short cuts. Instead, we put in the work and do what it takes to get the job done.
  • The Excitement of New Challenges: We view challenges as opportunities and embrace them. They motivate us to learn and grow so that we can be the best versions of ourselves, for our clients and each other.
  • A Workplace with Humanity: We recognize the rigor and demand of our work. We also recognize that life inside and outside of Prosek can be stressful. We work very hard to run our business with a heavy dose of humanity and to make Prosek a safe place where people enjoy the work and each other.

 

Our Beliefs on Culture, Diversity & Belonging

We are committed to building a diverse workforce reflecting and embracing diversity of all kinds - race, ethnicity, age, gender identity, sexual orientation, political affiliation, socioeconomic backgrounds. We believe having teams that represent the broader communities where we live and work creates a culture that celebrates creativity, inclusiveness and teamwork and helps us offer our global clientele of mature and emerging businesses counsel that is dynamic, rich and nuanced.

Prosek Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

 

 

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