Account Executive, MSP Nordics

Full Time
London, UK
3 months ago

About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! As we enter this next phase of growth, we are in search of an Enterprise Account Executive, MSP for the Nordics region.

As Enterprise Account Executive, MSP & Telco at LogicMonitor you will be hunting for new business in the Nordics region. Managed Service Providers (MSPs) & Telco's are foundational to LogicMonitor's long-term growth strategy. You will be expected to create, progress and close complex, strategic deals with the territory's leading enterprise organisations in IT Outsourcing and Telecommunications.

To be successful in this role, you'll have to be an entrepreneurial, creative and resilient Account Executive with the drive to build up a new and exciting territory. Ideally, you also have strong experience selling complex SaaS solutions to Nordics-based Managed Service Providers at the Enterprise level.

At LogicMonitor, we use enterprise sales methodologies such as MEDDPICC and Command of the Message. You will qualify, uncover and present business value to Leaders in IT & Engineering, Operations, Sales and Finance. Account Executives are responsible for managing the full sales cycle from initial conversation, through demo to Proof of Value, to contract negotiation and sign off, to ultimately driving the customer experience and growth.

Here's a closer look at the duties in this key role:

  • Identify and prospect into target accounts
  • Present LM value to prospects through conversations, demos, presentations
  • Implement MEDDPICC to move prospects through the sales cycle
  • Assist prospects progress through sales cycle by engaging necessary levels, "multi-threading" and team selling (using SE, management, executive resources as necessary)
  • Trial optimisation (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
  • Learn how LogicMonitor solves customer problems, and be able to tailor the solution to various specific scenarios. 
  • Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
  • Work to revenue targets set by the business and achieve 

What You'll Need:

  • Bachelor's Degree or equivalent
  • 5+ years of of B2B SaaS selling success, preferably selling into Managed Service Provider or IT Service Provider companies
  • Ability to simply articulate complex technologies
  • Fluent in either Swedish or Danish
  • Proven track record of exceeding sales quotas YoY selling into the Nordics region
  • Experience following a value based sales methodology, with success previously, ideally MEDDPICC
  • Experience in prospecting and outbound outreach to book first contact meetings
  • Experience of managing a complex sales cycle and documenting activity in a CRM
  • Motivated self-starter, able to work autonomously as well as part of a team
  • Excellent communication skills with a solid grasp of the English language both written and verbal with competent presentation skills
  • Proven experience of negotiating new business opportunities
  • On a weekly basis provide LM managers a monthly & quarterly forecast
  • Travel required

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

We are committed to our employees' physical and mental health, and offer various wellness programs as part of our holistic approach to employee success. 

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Click here to read our International Applicant Privacy Notice.

#LI-KW1 #LI-Hybrid #BI-Hybrid