Account Executive (Renewals)

Full Time
London, UK
8 months ago

OUR VISION: THE WORLD. SUBSCRIBED.  

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today  have a new set of expectations. They want outcomes, not ownership. Customization, not generalization.  Constant improvement, not planned obsolescence. 

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are  better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the  Subscription Economy that puts customers first by building recurring relationships instead of one-time  product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite,  we are transforming all industries and working with the world’s most innovative companies to monetize  new business models, nurture subscriber relationships and optimize their digital experiences. 

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription  Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).  

THE TEAM 

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in  real-time for any business. Companies in any industry can launch new businesses, shift products to  subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into  subscriber behavior, and disrupt market segments to gain competitive advantage.  

Our growth story is only just beginning and our Sales team is pivotal in sustaining our rapid growth across  the globe. We are looking for a relationship focused, outcome-oriented Enterprise Account Sales with an  entrepreneurial spirit to help us take on this huge market opportunity.  

As an Account Executive (Renewals) you’ll focus on targeted $25M – $250M+ accounts across the  Northern Europe region, enabling some of the most successful software, hardware, media, telecom and  IOT companies to sustain rapid growth and transform their entire business. You’ll work closely with our  existing customers as a trusted advisor, further pioneering business transformation, expanding Zuora’s  footprint and value. You will be the CEO aka “ZEO” of your franchise and career – owning, driving the  strategy and leading the sales cycle with a cross-functional team including our award-winning customer  service team. Be challenged and supported as a salesperson to grow as you’ll be surrounded by some of  the brightest and most visionary people both in and outside of Zuora.  

  

WHAT YOU’LL DO: 

  • Complete Zuora’s in depth onboarding and sales training to become an expert in Zuora’s messaging, products and services and unique sales approach.
  • Develop your own account, territory, and opportunity plans to manage the complete sales cycles

to drive maximum value and adoption of Zuora’s complete product portfolio.  

  • Secure expansion and identify cross-sell opportunities within your assigned book of business ● Exceed your quarterly and annual sales quota; identify opportunities and create a pipeline that will fuel the ongoing growth of your business  
  • Meet & Exceed Annual renewal targets
  • Work cross functionally with our customer success, marketing, product and customer service teams to deliver outstanding results
  • Accurately forecast profitable and predictable territory performance through adherence of our sales process
  • Advocate your customers’ implementations and maintain customer satisfaction by ensuring timely resolution any customer service related issues

  

WHAT YOU’LL NEED TO BE SUCCESSFUL  

  • 5+ years of solution sales experience managing SaaS sales and renewal cycles with demonstrated ownership of territory and account management
  • Proven track record of consistent over-achievement of quotas, revenue goals and the ability to effectively identify and sell to C-level executives
  • Passion for building long lasting customer relationships and working cross-functionally within a diverse team to deliver outstanding results
  • Ability to align technology solutions to complex, multi-stakeholder business problems and utilize strategic thinking skills to solve customer problems
  • Technologically adept and business acumen focused with outstanding communication both written and oral, negotiation and presentation skills
  • Ability to work individually and on a collaborative team in a fast paced and continuously evolving environment
  • Strong computer skills including the G-Suite, Microsoft Office (Word, PowerPoint, Excel) and Salesforce is a plus
  • Bachelor’s degree (sales training methodologies is a plus)

  

ABOUT ZUORA & OUR “ZEO” CULTURE  

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and  monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora  Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience  platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that  monetizes the complete quote to cash and revenue recognition process at scale. 

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000  companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media  Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer  relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA,  APAC and LATAM. 

“ZEO” Culture  

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We 

want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate  authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take  initiative and together, with the support of your team you’ll push each other to the next level and help  transform business models everywhere. 

To learn more visit www.zuora.com 

Zuora is proud to be an Equal Employment Opportunity Employer.  

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone  counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive  environment for all. 

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora  without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive  health decisions, or related medical conditions), sexual orientation, gender identity, gender expression,  age, status as a protected veteran, status as an individual with a disability, genetic information, political  views or activity, or other applicable legally protected characteristics. 

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or  accommodation during the interview process or in accessing our website may contact us by sending an  email to assistance(at)zuora.com.