Account Manager - Italy

Full Time
6 months ago

enmacc is Europe’s largest over-the-counter trading market venue for energy and environmental commodities. Our cutting-edge platform digitalises the energy trading landscape, addressing the long-standing challenges that traders have faced for decades. Our trading platform allows market participants to execute trades with unparalleled speed, efficiency, and security. We have over 500 companies and 2000 members trading electricity, gas, Guarantees of Origin, emissions allowances and weather derivatives. Our platform attracts a vibrant network of energy suppliers, trading houses, industrial companies, and municipal utilities. By joining our platform, participants gain access to more market opportunities, boosted liquidity, and are empowered to accelerate the energy transition.Since 2016 we have now a dedicated team of 70 talented individuals spread across Europe. We are driven by our enthusiasm for the energy sector and technology, thriving in a dynamic scale-up environment. If you share our zeal for working in a diverse, inclusive, and fast-paced environment, we invite you to submit your application below.

Your mission:

 

Join us disrupting the international energy trading market and leave your mark in re-defining how energy traders work! 

Become the face of enmacc for our national and international trading customers in Italy and shape our growth story. Together with our senior management team you will further grow our customer base in the region and develop our existing and new trading customers to become digital leaders in energy trading. With the help of our clients you will identify and develop new markets and opportunities.

What you’ll do: 

 

  • Client Management
    • Be responsible for and work closely with our existing portfolio of customers in the region and develop trusted relationships to engage them in the use of the platform
    • Acquire a thorough understanding of their needs and requirements to develop joint opportunities with our existing customers based on their needs and our platform developments
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
    • Ensure high customer satisfaction and retention in collaboration with our Customer Success team by identifying and resolving issues and driving engagement 
  • Customer Acquisition
    • Play an integral part in the continuous growth of our platform in Italy
    • Work closely with our senior management to identify and acquire relevant national and international trading customers 
    • Continuously manage opportunities through the funnel from identification to closing
    • Be an ambassador for enmacc to existing and potential customers in events such as fairs and conferences
  • Voice of the customer
    • Act as a link between our existing trading customers and internal departments such as Product Development by delivering concise customer feedback.
  • Acquire a thorough understanding of the market requirements to identify the most relevant opportunities based on our platform development

 

Who you are:

 

  • 3-5 years experience in B2B, ideally SaaS, sales organisations, preferably  within the energy space.
  • A bachelor’s degree in any discipline or equivalent experience
  • Proactive and creative team player focused on inspiring customer loyalty
  • Hands-on attitude with a desire to take ownership of tasks and responsibilities; 
  • Desire to work in a fast paced start-up and passion to work with digital products and services.
  • Fluent in Italian plus excellent written and spoken English

What you’ll get: 

  • a supportive, persistent, curious, and fun work culture!
  • an established startup in the SaaS/energy field
  • a growing, ambitious company with flat hierarchies
  • modern office spaces in the heart of Munich
  • state-of-the-art hardware and software
  • a diverse, international team that celebrates differences
  • free drinks, fruit, and coffee, gym/wellness benefits as well as discounts offers (Corporate Benefits)
  • a hybrid work arrangement 
  • development: a plan, budget, and five extra vacation days to further your personal and professional development
  • relocation assistance for international candidates
  • dog-friendly office

Got energy? Join us!