The Team

The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer. 

The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team. Each region faces their own complexities and opportunities, and our teams are focused on bringing the best possible selection to our customers and opportunities for growth to our restaurants.

The Role

We are looking for an Account Manager to join our team in North West England. This is a rare opportunity to become an important member of a growing, well-funded startup. You'll build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for North West England and will be based from Deliveroo’s Manchester office (this hybrid role will involve a mixture of office-based, field-based and remote-based working)

What you'll be doing

• Maintain relationships between Deliveroo and our restaurant partners through regular face-to-face meetings.
• Drive restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
• Negotiate contracts and terms of partnership
• Partner with our restaurant and rider operations teams to improve operational efficiencies
• Work with marketing teams to accelerate restaurant order growth
• Improve and present new ideas to increase Deliveroo growth and efficiencies
• Map, prospect, pitch and close new restaurants across your region in an organised fashion. 
• Be a city level expert including knowing the up and coming restaurants and which restaurants customers crave most

Requirements

• Experience in account/relationship management (or similar)
• Strong communication skills
• A commercial mindset and be comfortable working with data
• Experience in achieving targets
• Regular travel across North West region (regular visits to restaurant partners in your portfolio)

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

We give people the opportunity to buy what they want, as they want it, when and where they want it.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. We currently operate in a hybrid working environment allowing you more flexibility between work and home.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.