If you’re here, it’s because you’re looking for an exciting ride. 

YOUR MISSION

• Onboard new partners on our platform by providing them with all the necessary tools and information to start working
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners
• Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar
• Drive deals to closure in a new business environment
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
• Improve Glovo’s revenue through commission renegotiation and selling assets plans
• Understand, build action plans and follow up on churned and inactive partners
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
• Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.

  YOUR MISSION: You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

  THE RIDE:

  • Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
  • Understand Partners' business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. 
  • Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.

  Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

  WHAT YOU WILL BRING TO THE RIDE:

  • 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
  • Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
  • You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
  • Problem solver, data-driven with an analytical approach based on details.
  • You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
  • Good knowledge of internal tools such as Google suite. Salesforce is a plus.
  Native level of Tunisian is required as proficiency in English.

🗣️ Skills:

• Excellent communicator in both French and English.
• Strong commercial acumen with a problem-solving, data-driven mindset.
• Organized, detail-oriented, and skilled in project management.
• Empathetic, curious, and an inclusive team player.

💻 Tech & Industry Knowledge:

• Proficient with productivity tools like Office 365 and Salesforce.
• Experience in fast-growing digital startups is a plus!

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!