Account Manager (Customer Experience) Intern

Full Time
Riyadh Saudi Arabia
5 months ago

At Teads, we value the experiences that our clients have with our brand at every step. We believe that:

  • Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients.
  • The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is too small to perfect.
  • By being proactive and intuitive, we can leave our clients feeling energized.
About the role :

This role is a 6-months internship ideal for fresh graduates or senior undergraduates who are currently looking to kick start their career within the advertising technology industry. If you think that enthusiasm and energy are essential qualities in day-to-day life and working with friendly and motivated people is a key driver, this job is for you!

Teads is seeking a Customer Experience Intern based in Casablanca, Morocco to help manage advertising campaigns validated by the sales team and maintain daily relationships with agencies and advertisers.

  • Participate in implementation, across all stages, of setting up advertising campaigns online
  • Help in analysis, optimization and recommendations of areas for improvement
  • Assist in sharing screenshots, performance reports, and post-campaign analysis (weekly or monthly)
  • Daily monitoring of campaigns to ensure a 100% delivery
  • Manage relationship with the existing CX team and the wider Sales department
About You
  • Passionate about the world of online advertising, new media and want to have a first experience in video and new advertising formats on the web
  • Pursuing or completed a Bachelor in business or marketing school
  • You are rigorous, organized and autonomous
  • You demonstrate a good sense of analysis
  • You have some business sense and good relationship skills
  • Some knowledge of the different tracking tools, the operation of an ad server, different actors and processes SSP, DSP, RTB, DMP is a plus
  • Business English, French and Arabic written and spoken
About Teads Teads operates a leading, cloud-based, end-to-end technology platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads’ modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies. For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world’s best publishers. Through exclusive global media partnerships, Teads enables advertisers and agencies to reach 1.9 billion unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.   Teads partners with the leading marketers, agencies and publishers through a team of 1200+ people in 30 countries.   We're committed to creating a dynamic work environment that values diversity and inclusion, and represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations and gender identities.