Account Manager (Customer Experience) Intern
At Teads, we value the experiences that our clients have with our brand at every step. We believe that:
- Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients.
- The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is too small to perfect.
- By being proactive and intuitive, we can leave our clients feeling energized.
This role is a 6-months internship ideal for fresh graduates or senior undergraduates who are currently looking to kick start their career within the advertising technology industry. If you think that enthusiasm and energy are essential qualities in day-to-day life and working with friendly and motivated people is a key driver, this job is for you!
Teads is seeking a Customer Experience Intern based in Casablanca, Morocco to help manage advertising campaigns validated by the sales team and maintain daily relationships with agencies and advertisers.
- Participate in implementation, across all stages, of setting up advertising campaigns online
- Help in analysis, optimization and recommendations of areas for improvement
- Assist in sharing screenshots, performance reports, and post-campaign analysis (weekly or monthly)
- Daily monitoring of campaigns to ensure a 100% delivery
- Manage relationship with the existing CX team and the wider Sales department
- Passionate about the world of online advertising, new media and want to have a first experience in video and new advertising formats on the web
- Pursuing or completed a Bachelor in business or marketing school
- You are rigorous, organized and autonomous
- You demonstrate a good sense of analysis
- You have some business sense and good relationship skills
- Some knowledge of the different tracking tools, the operation of an ad server, different actors and processes SSP, DSP, RTB, DMP is a plus
- Business English, French and Arabic written and spoken