About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role: The Accounts Receivable Coordinator collects on outstanding accounts receivable by communicating with clients to resolve issues. The Accounts Receivable Coordinator is responsible for all aspects of collections, resolving customer billing issues and will be accountable for reducing the accounts receivable delinquency of assigned accounts. This role must be able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service. 

Your contribution will be:  

• Produce accurate invoices for software sales and related services.
• Review the supporting contract/sales order documentation for complete information; review all numbers for accuracy & completeness prior to producing the invoice.
• Research and resolve omissions and inaccuracies to ensure all information is accurate and complete.
• Perform electronic invoicing through various channels (e.g. e-mail, web portals, etc.).
• Respond to internal and external invoicing inquiries.
• Process customer credit card transactions.
• Update and maintain customer information (e.g., billing contact details, etc.).
• Generate and issue customer credit memos.
• Prepare daily cash deposits and fill out cash control sheet daily.
• Enter finalized cash receipts and update accounts receivable ledger by customer.
• File check stubs and bank receipts.
• Research and processes charge backs, returns, and bad checks.
• Answer and initiate accounts receivable phone inquiries and follows up.
• Interact as needed with sales department and external customers for the purpose of resolving outstanding collection issues.
• Provides monthly financial and management reports.
• Assist with related special projects, as required.

To be successful, we think you need:  

• Customer Focused – Provides an exceptional customer experience in every customer interaction.
• Teamwork – Promotes cooperation and commitment within a team to achieve team goals.
• Follow-up – Ensures required outcomes are achieved through effective resource management.
• Communication Skills (Verbal and Written) – Effectively conveys messages using verbal, non-verbal and written language that the audience will understand.
• Business Context – The ability to understand the business context of specific tasks and their associated impact on the business. Forges good compromises between business, technical and/or customer constraints.
• Learning Ability - The ability to acquire and appropriately apply new information and skills.
• Self-Lead - The ability to be a self-starter and work autonomously.
• Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks.
• Flexibility - The ability to adapt approaches, processes, and decisions to suit the situation and facilitate the best outcome.
• Legislative & Compliance Knowledge - An understanding of the relevant legislation to the task at hand and how non-compliance with legislation can impact the business.
• Negotiation - Effectively uses communication tools and skills to gain the support of others and achieve mutually desirable outcomes.
• Organizational & Time Management Skills - The ability to prioritize, structure, plan and organize tasks and workload to ensure efficiency and maximum productivity.
• Problem Solving - Uses logical and systematic approaches to break down and solve problems.
• Process and Systems Knowledge - Knowledge of the processes and systems available and required to complete 

What’s in it for you? 

Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.