About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

The Ad Quality Coordinator will be required to comfortably navigate various systems for campaign and site review, including but not limited to: Salesforce, Analytics platforms and other IX internal systems. They will be responsible for ensuring new campaigns are categorized and activated in a timely manner. They will also be expected to perform certain miscellaneous tasks and projects assigned to them by their manager. The Specialist will be required to closely communicate with their manager and alert them to any schedule changes or inabilities to meet deadlines.

It is a full time- Temporary role.

Here’s What You’ll be Doing:

• Review advertisements and websites to ensure compliance with Index Exchange policies and quality standards.
• Address sensitive content which may be graphic, violent or hateful, including offensive or derogatory language or other potentially distressing material.
• Categorize advertisements based on brand, industry and content groups.
• Review sites in Salesforce and fill out pertinent information within the system.
• Provide information, educate customers to update trackers, update required applications & tools and keep internal stakeholders informed of new issues
• Meet the required daily expectations.
• Additional projects and tasks supporting the Quality Assurance team where required.
• Report any issues and system errors with the manager.
• Implement and improve quality control operating procedures.
• Be available to work within rotating shifts (Early morning and/or late night, weekends/long weekend/statutory holidays)

Here's What You Need:

• Possesses excellent attention to detail
• A bachelor’s degree or a diploma is preferred
• Exceptional verbal, written, and visual communication skills
• Strong analytical and critical thinking skills
• Proficient with MS Office (Excel and Word)

Why You’ll Love Working Here:

• Employee assistance program  
• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

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