About Secret Escapes

Secret Escapes is the world’s leading members-only online travel deal company, offering inspiring travel experiences and hand-picked offers to over 75 million users worldwide across our family of brands. 

Operating in multiple countries across Europe, Secret Escapes Group continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

Founded in 2011, and following a number of acquisitions, we’ve doubled in size over the last years and have a social-media following the size of a small country. We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!).

About the roleYour job will consist of:

Creating Entry Forms for multiple different product types, like hotels, tours and leisures. You’ll work with information sent to you by the Contracts Manager, which comes directly from the supplier. It’s your responsibility to make sure all the information is put into the Entry Form template in the correct way, in order so the Production team can load this information into the CMS system and the Editorial team can write about all the details. One day you could be working on a hotel in Barcelona with several different optional leisures, next day you could be working on a roundtrip tour through Bali with 5 different hotels. 

You will work with different sources in order to get this information, from checking our internal system (SalesForce), to using the suppliers website. It is a very detail-oriented role and it’s important that it gets done as accurately and as efficient as possible.

Besides that you will help with some maintenance on deals that are already live on our website, for example perform availability checks or price checks in order to ensure we have competitive deals online. You could also be assisting with setting up special campaigns we are running on the website where our members receive additional discounts. 

Your responsibilities will include:

• Responsible for sourcing all the required details and fine print for us to run a promotion (eg hotel room amenities, flight details & itinerary details)
• Mainly from quotes which are sent to the Contracts Managers directly as well as referring to partner websites and pre-existing Secret Escapes partner records
• Formatting Package rates sourced by our contractors in preparation for upload to Secret Escapes systems 
• Updating and processing ad-hoc requests from suppliers and Contracts Managers 
• Supporting on several process improvement projects 
• Supporting the Package Operations team with setting up special campaigns and discounts in the Secret Escapes CMS system 
• Liaising closely with Contract Managers and other stakeholders to get content live on the site

What we are looking for:

• Fluent in English
• Demonstrable attention to detail, taking total ownership for accuracy of output
• Effective communicator, able to build professional relationships quickly
• Ability to work to tight deadlines and prioritise work effectively
• A genuine passion for luxury worldwide travel would be a plus
• Cleared to work in the Netherlands

And you are …

• Very detail oriented and a self-starter
• Organised and able to juggle multiple tasks
• Self-motivated, enthusiastic and willing to adapt in a fast-paced environment
• Enthusiastic about working together with Contracts Managers and source information about their contracted deals

We are an equal opportunity employer:

Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.