Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

commercetools encourages critical thinking and data-driven decision-making. To support our data strategy, we are hiring an experienced Data Analyst. In this role, you will act as a catalyst for change in how commercetools stores, processes, and utilizes data. Our main goals are to create new dashboards and reports using Tableau to provide a user-friendly and intuitive experience to our internal users and also use generative AI and Agents to present a new way of using data for business decisions.

This role offers a hybrid work environment with three days a week in our Munich or Valencia office.

• Design and implement our BI solution (Tableau), ensuring that all data protection requirements are met
• Lead the development and implementation of interactive data agents using LLMs and Generative AI, creating a modern, conversational interface for business users to perform analytics.
• Support the creation and implementation of a conversational interface using LLM, Generative AI and Data Agents to provide a new way of data consumption
• Support Data Engineers in planning and developing new data models that allow user-friendly, customized reporting
• Support the various international business units by giving them access to BI solutions tailored to their needs and create customized dashboards based on those data models
• Drive the right strategy to continuously increase dashboard performance
• Collaborate with team members to collect data and execute the company’s mission
• Analyze business requirements and processes, providing recommendations to management and executives for implementation
• Identify development needs to streamline and improve the operations of the organization for efficiency and profitability

• Professional experience in the field of Business Intelligence on the Analysis and Administration side
• Experience managing complex BI projects 
• A proven track record of successfully implementing and administrating BI reports using Tableau
• A proven track record of successful usage of Generative AI for data Analytics
• Excellent knowledge of Tableau
• Excellent knowledge of Google Vertex AI and Gemini
• Sound knowledge of query and data manipulation languages e.g. SQL, etc.
• Good understanding of data structures and data management 
• Strong analytical thinking skills
• Demonstrate superior communication and presentation capabilities, adept at simplifying complex data insights for audiences without a technical background.
• A naturally proactive approach with the ability to bring new ideas to fruition in a solution-oriented way
• Expertise in building and optimizing data models directly within Google BigQuery.
• Fluency in English

• Knowledge in Google Cloud Platform solutions and/or basic Python

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip 

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.