Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, fair, affordable and easy to use. Every day millions of people around the world dream of starting their own businesses. We strive to help them to do this. Our long-term goal is to close the loop by enabling businesses to turn transactions with customers into long-term relationships. 

We are looking for an experienced AML (Anti-Money Laundering) operations manager to join our team at SumUp and help us excel in our operations in Europe. As the Senior Manager of AML Operations, you will oversee the operational teams of KYC (Know Your Customer) and FCI (Financial Crime Investigation) and define and implement the Transaction Monitoring strategy in Europe. You will drive changes and initiatives needed to eliminate limitations and ensure that SumUp is operating at the highest level of efficiency and compliance.

The Senior Manager, AML Operations will have two direct reports, Lead KYC and Lead FCI who will be responsible for a team of 20 based in our Sofia and Vilnius offices. They will work closely with other teams, such as Compliance, Risk & Anti-Fraud, and Onboarding and report to the Head of AML Operations. 

This maternity cover position is estimated at 18-24 months based in our Vilnius, Lithuania office.

What you’ll do:

• Ensure efficient and streamlined KYC and FCI operations and initiate and support efficiency increase initiatives 
• Define a performance measurement framework and monitor results to achieve quality, quantity, and compliance targets
• Oversee Transaction Monitoring framework, identify gaps, initiate, and coordinate the implementation of solutions to address identified gaps
• Support designing and implementing scalable AML and Transaction Monitoring processes, policies, and procedures
• Provide periodic reports to stakeholders, support internal and external reporting requirements, participate in internal or external audits, implement audit recommendations
• Manage AML and Transaction Monitoring improvement projects together with relevant teams
• Coach and guide your teams and help them develop and grow

You’ll be great for this role if:

• You have strong AML experience including Financial Crime Prevention and Suspicious Activity Report (SAR) or Suspicious Transaction Report (STR) investigations in the financial services industry, ideally in payments.
• People management is your strong suit - you have built and helped grow teams.
• You have knowledge of relevant laws, regulations, and industry standards. 
• You’re familiar with the technology and software used in AML and transaction monitoring.
• You have strong communication skills and the ability to manage relationships with multiple stakeholders at all levels as a trusted partner.
• You have a deep interest in examining data and the ability to see beyond the numbers to drive sound conclusions.

Why you should join SumUp:

• We are a true global tech company with over 3000+ people from 93 nationalities, spread across 4 continents.
• You’ll receive a budget for your development, attending conferences and external training.
• You will have access to the SumUp Sabbatical, our Employee Referral and Employee assistance programme for mental health as well as Fitness and language learning offers.
• We offer health and life insurance, and 25 days of paid leave.

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, Australia and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.