Analyst, Consumer & Product Insights

New York, NY or Boulder, CO

As an Analyst on the Consumer & Product Insights team, you will work in an agile team to support the analytic, insights, reporting, data, and automation needs of our organization with exposure to executive leadership and all departments (particularly the Product Management, Product Operations, Culinary, and Quality teams). You will report to the Associate Director of Customer & Product Insights and will be a part of the larger Product Innovation team.

You Will…

• Lead responsive, descriptive, and exploratory data analytics (through SQL queries / Python scripts, spreadsheets, visualizations, and automations) to enable strategic decision-making 
• Develop and automate analytical tools, professional-grade Tableau dashboarding, and reporting on key business initiatives and metrics
• Solve challenging problems with coming data from multiple sources (primary research, third-party data, trend monitoring, internal behavioral, sales, product, operational, financial) for a holistic view on the customer to derive actionable insights
• Communicate findings and recommendations in a clear and compelling way to inspire others to use data to take action

You are…

• Analytical & Detail Oriented: you can tackle vague, complex problems using data and logic; You ensure precision and thoroughness in your work products
• A Holistic Thinker: you don’t just report numbers; you understand business context; you’re entrepreneurial, collaborative, creative, and can tie everything back to strategy and actionable recommendations
• Curious: you are naturally curious and stay in tune with what’s happening in the food space, and are able to synthesize trends into product ideas aligned to our business; you have a genuine interest in using data and analytical techniques to solve real business and consumer challenges
• An Influencer & Communicator: you are a strong communicator who is comfortable supporting the needs of multiple stakeholders and balancing multiple projects simultaneously, and who can distill and explain complex data down to insights and recommendations to a variety of audiences, ranging from Culinary Development to Product Leadership
• Adaptable & Entrepreneurial: you’re a quick learner who thrives in fast-paced environments, quickly make sense of ambiguous situations, and roll up your sleeves and get the job done; you’re able to manage your own workflow and swiftly adjust strategies and priorities in response to evolving business needs
• Collaborative: you foster cooperation among diverse stakeholders to achieve common objectives and seek opportunities to enhance cross-functional process efficiency.

You have… 

• A degree in Business Administration or related field, Business Analytics, Operations Research, Statistics, Applied Mathematics, Data Science, Computer Science OR certificate in an aforementioned quantitative field with 1-2+ years of work experience delivering analytical solutions to complex problems
• 1-2 years in an analytically-driven role in tech, consulting, food/CPG, or related field
• Passion for driving clear insights paired with business context so teams can take action
• Proficiency in SQL, Python, DataBricks, and Tableau (Bonus: Snowflake, S3)
• Experience in e-commerce or subscription-based companies (preferably)

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.