Analytics Lead, Driver Segments

Full Time
Toronto, ON, Canada
5 months ago

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Driver Segments team’s mission is to continuously identify, build, and optimize sustainable growth levers for key driver segments.  Our team is heavily cross-functional across Product, Engineering, Marketing, Operations and Data Science. This role will be focused on building and maintaining core products and tools that make Lyft the preferred platform for drivers. 

One key product is Women+ Connect, which matches women and non-binary riders and drivers. This role will focus on monitoring key metrics, driving product adoption, and optimizing the experience for our customers which are both riders and drivers. 

As a key team member on the Driver Segments team, you’ll own various work streams, analyses, modeling, strategy, and business metrics that drive the growth of the Lyft ecosystem at scale. You’ll be a strong leader of cross-functional teams by synthesizing input and perspectives from various key stakeholders. We are looking for analytical talent to provide insights and actionable recommendations that will drive impact and produce quality business decisions.

Responsibilities:
  • Develop frameworks and deliver analyses to guide decision-making and prioritization across Product, Engineering, Operations, Marketing, and Data Science 
  • Uncover new areas of opportunity to grow key segments of Lyft drivers such as new drivers, and women+ drivers 
  • Manage, build, and automate models and reporting to provide cross functional teams with actionable insights on volume, efficiency, and driver experience
  • Utilize data and analyses to influence business strategy and product roadmaps
  • Design and analyze online experiments; communicate results and act on launch decisions
  • Present findings, recommendations, and results to senior leadership and cross-functional stakeholders
Experience:
  • 5+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
  • Experience in leading high visibility projects and influencing others in a cross-functional team environment
  • Experience in communicating with and presenting to senior leaders and data storytelling
  • Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
  • Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results
Benefits:
    • Extended health and dental coverage options, along with life insurance and disability benefits
    • Mental health benefits
    • Family building benefits
    • Access to a Health Care Savings Account
    • In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
    • 4 Floating Holidays each calendar year prorated based off of date of hire
    • 10 paid sick days per year regardless of province
    • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

    Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

    This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year