We created Apaleo to change the hospitality industry in a meaningful way. Our API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences.

At Apaleo, you will find a diverse team of people with different backgrounds, united by the passion for learning and building an innovative product.

Now, we are looking for a App Success Intern (f/m/d) to join our Platform team in Munich!

Apaleo Store is a portal fully dedicated to digital transformation in hospitality and hotel tech where hotels and other stakeholders can navigate through new innovative solutions and help them build perfect tech stack for their businesses. We are looking for someone to help us manage integration partners and their representation in the store.

At Apaleo we value ownership, communication and trust, and we are looking for a well-organized and motivated candidate who can support our Platform Success team by supporting our integration partners, managing and maintaining CRM systems, and designing engaging activities.

Your mission:

• Support and manage CRM data, making sure partner information is up to date
• Support our tech partners with engaging content creation (Store listings, integration demo videos etc)
• Help out support team to solve integration related issues by reaching out to integration partners and diving into integration specifics
• Brainstorm new initiatives related to the Apaleo Store and the Platform in general
• Run your own personal projects
• Meet up and engage with integration partners

You would be perfect for this role if you have/are:

• Currently studying/finishing your studies in Hospitality, Business Administration or similar
• Curious to understand how complex things work
• You are independent and proactive in the way you work and learn
• You have an eye for detail
• You enjoy interacting with external and internal stakeholders
• Skilled in CRM (Hubspot, Salesforce or similar)
• Passionate about Hospitality technology
• 1 year of work experience in hotels or hospitality-related products

What we’re offering:

• The salary level for this role is 1000€ gross monthly plus refund for Deutschlandticket
• Hybrid work possibilities
• Great opportunity to join one of the most promising international start-ups in the hospitality industry
• A diverse team of motivated and international experts from various disciplines and backgrounds
• Team events: dinners, meet-ups, conferences
• Knowledge exchange hours to learn about the hotel tech industry, community management, and no-code tools
• At the beginning of the internship, we will together look at the learning goals that you want to achieve in the next 6 months

If you’re excited about a role but your experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re passionate about Community management, share our company values, and are enthusiastic about making one of the most innovative hospitality software products, we want to hear from you.

What you will get from us…

At Apaleo, you will join a thriving work environment, a start-up in the hotel industry located in Munich, with an international team. You will be a part of an exciting, open, and agile team, where your voice matters and has a company-wide impact. We create a highly attractive product that enables us to see the inspiring materialised end result. We are committed to building a diverse and inclusive environment for everybody: our team is composed of more than 20 nationalities, with different backgrounds and perspectives.

We are an Equal Opportunity and Affirmative Action Employer, who encourages applications from all qualified individuals without regard to colour, race, religion, gender identity, sex, gender expression, national origin, age, marital status, disability, or other non-work-related factors.